I am looking for a job that allows me to apply my extensive ITIL and Helpdesk experiences. I am looking for a formal leadership position.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2000 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Illinois Wesleyan University	Cultural Anthrpology	2000	Bachelor Degree

Highlights:

Companies I like:

Microsoft, Amazon, HP, Dell, Avaya

Presentation
Technology Solutions
Leadership

• Analyst

I am currently a Service Level Liaison for a major insurance company's Data and Information Strategies department. I was previously a Support Center Analyst/Component Coordinator over four help desks - one that supports internet users of my company's website, one that supports the agent environment business functionality, one that supports agent environment technology, and one that support proactive fix of software upgrades