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HELP DESK / CUSTOMER SERVICE
Quality-focused IT professional with 10 years of experience as Help Desk / Technical Support Specialist and software / hardware support specialist. Experienced and knowledgeable skills acquired within a Technical Support, Call Center & Help Desk Support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In- depth knowledge and understanding of numerous software packages and operating systems. Easily identify and resolve technical issues and concerns. Demonstrate quality communications skills and exhibit a high level of professionalism with extreme sensitivity to customer satisfaction.
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Certification |
Will Relocate: |
Yes |
Location: |
Atlanta, GA |
