Occupation:Help Desk Specialist |
Location:Saint Mary, MO |
Education Level:Associate |
Will Relocate:YES |
Description
I have worked in the manufacturing environment for many years in the following fields: IT, Accounting, Scheduling & Planning
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Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
BiltBest Windows & Doors | (Confidential) | 4/2004 - 5/2006 |
TG Missouri | (Confidential) | 11/1997 - 9/2000 |
TG MIssouri | (Confidential) | 7/1993 - 10/1997 |
Sabreliner Corporation | (Confidential) | 4/1976 - 5/1992 |
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Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Mineral Area College | Business & Technology | 2003 | Associate Degree |
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Accomplishments
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Job Skills
P&L responsibilities | ![]() ![]() ![]() ![]() |
Presentation | ![]() ![]() ![]() |
Technology Solutions | ![]() ![]() ![]() ![]() |
Sales Support | ![]() ![]() ![]() ![]() |
Software Implementation | ![]() ![]() ![]() |
Leadership | ![]() ![]() ![]() |
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Keywords
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Responsibilities
- Setup Helpdesk for company wide support
- Install and Configure HEAT (helpdesk software)
- Transition users from cc:mail to Outlook
- Assist 400+ users at 3 locations
- Troubleshoot hardware and software problems for users
- Setup and maintain Internet Access Software (Surf Control)
- Setup and delivery of new PC’s and thin clients
- Provide support for ERP team and assist with Network Support
- Setup and maintain Siemens Hicom 300 E phone system
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