VP of Operations

I am confident that my talents in interpersonal communication, creative problem solving, collaborative teamwork and staff mentoring would prove to be tremendous assets for your organization. With extensive experience in banking operations, business development and client relationship management, I feel certain that I can immediately contribute to the success of your firm. I have built a proven record of managing multiple priorities, projects and deadlines in a complex and fast paced environment. In addition, my organizational abilities, precise attention to detail and drive to surpass corporate goals are among the most valuable attributes I would bring to any [JOB TITLE] position. My time as Vice President and Operations Manager for one of the largest banks in the world, following positions of progressive authority and responsibility in the banking industry, illustrates that I am a flexible, seasoned and decisive professional, able to work independently and with cross-functional teams to increase quality, productivity and revenues. My most important achievements include: • Boosting staff productivity and service quality by over 20% as Vice President/Operations Manager for Bank of America. • Realizing a quality improvement of 52% and a 171% increase in items processed per error over the previous year’s results at ABN AMRO. • Earning consistent recognition for record quality/productivity increases, exceptional staff mentoring and superlative client relationship management.

Administrative Services Manager

Romeoville, IL