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Alissa M

Collections Agent

Occupation:

Collections Agent

Location:

Sunnyvale, CA

Education Level:

Bachelor

Will Relocate:

YES

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Experienced with greeting and interfacing with over 10,000 customers over course of career ~ Bay Valley Hearing Aid Center, Santa Clara, CA 2012 - Present Office Patient Coordinator Prepare written correspondence on behalf of Owner and/or Clinical Support staff (i.e. client letters, memorandums, email). Exercise judgment and discretion when dealing with customers regarding pricing, contract revisions and customer concerns. Submit and follow up with Health Insurance Claim forms for patients, eligibility and verification. Warehouse Demo Services, Sunnyvale, CA 2011 - 2013 Marketing Distributor (part-time at Costco) Maintain inventory of marketing packets intended for presentation to prospective clients. Maintain inventory of all marketing and educational material in Sales Administration office, warehouse and off-site storage area. Profile Education:

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