Description
COVER LETTER: Dear Sir/Madame, I'm responding to your advertisement for a Credit/Collections Manager position. As you can see by my attached resume, I have several years of experience in all aspects of Credit (Collections and Accounts Receivable, and feel that Imeet the qualifications for this position. Iwould like to meet with you to discuss my qualifications i n details. My previous salary was $50k per year. Ilook forward to hearing from you. Iam available for a personal interview . Thank you. Michael Crawford 12/2005-3/20 I O Michael Crawford Mcrawtoo@aol.com 715 Linden Aven ue Teaneck, NJ 07666 Home: 201-836-2337 Cell: 201-410-4578 New York Accessory Group, New York, Ahava, Carlo Falchi Handbags Credit/Collections Manager + Analyzed and reviewed financial statements, D&B reports, trade and bank references, to establish credit lines + Posted all incoming checks and credit card payments to accounts receivable + Researched and reconciled all chargebacks. + Made daily collection calls for all past due accounts over 30 days + Researched and resolved charge backs for large "key accounts" i.e., Nord strom, J.C Penney, Bloomingdal es + Maintained journal entries for credit card payments + Researched and issued credits for returns and various customer deductions + Worked closely with sales staff and warehouse to reconcile customer allowances, discounts and shipping chargebacks + Negotiated payments with large retailers, regarding chargebacks * Made determinations and followed up with accounts sent to third party \collection agencies * Filed and followed up with appropriate paperwork for all bankruptcy claims. Detennined which orders to release on daily credit hold report * Made appoximately 50 - 60 collection calls daily, monthly D.S.O and Chargeback reports for CFO. 02-2002- 1 1-2005 Spa Finder Magazine, New York, N Y. Credit/Collections Manager * Implemented Credit and Collection policies * Analyzed financial statements, verified credit worthiness + Reviewed Dun & Bradstreet reports + Billed insertion orders with various tenns, net 30, seasonal terms + Posted all cash, credit cards and post dated checks + Researched all bank information credit references and financial infonnation to ensure credit worthiness of potential customer + Made collection calls to advertising agencies and direct advertising sales for all billed magazine ads + Determined 3rd party collection agency accounts. + Released insertion orders on daily credit hold report 04/2000 - 02/2002 Madame Alexander Doll Com pany, New York, NY Corporate Credit/Collections Manager + Implemented Credit and Collection policies and procedures to expedite collection process + Posted receivables: cash, checks and credit cards + Billed purchase orders with regular and special terms * Managed staff of 2 Credit Analysts and 2 Collectors + Supervised Accounts Receivable Department * Prepared monthly receivable banking, commission, DSO and sales reports + Determined and assigned credit limits for new accounts, updated existing credit limits + Determined orders to be released off of credit hold + Collection oflarge receivables, including charge backs * Worked with sales department to reconcile accounts * Worked with third party collection agencies to determine legal accounts * Interviewed all applicants for possible department hire + All accounts EDJ invoicing * Member of Toy Manufacturers of America where other manufacturers met and\shared credit information about customers.
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