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Resume Juanita Johns 1317 S. 21st Ave #1 Yakima, WA 98902 509-833-1591 Objective: Seeking an administrative or leadership position with opportunities to work with people. Qualifications in Employment, Staffing, and Administration: Administrative Assistant: Proficient execution of administrative duties, effectively multi-tasking to ensure excellent customer service and smooth operation of the office. Responsible for inventory and ordering of supplies and accurate and complete record keeping of all files. Provided all the necessities to run an efficient and organized office. Customer Service: Responsible for maintaining high quality, efficient customer service. Greeting applicants in a friendly and supportive manner, providing excellent phone etiquette, ensuring each applicant and employer were taken care of in a timely manner. Coordinating: Responsible for effectively coordinating the process for new applicants for employment placement, including: receiving and reviewing applications and resumes both in-person and electronically, set up of computer testing and review of test scores, writing applicant profiles for potential job placement, and scheduling applicant interviews efficiently utilizing Staff Managers time. Computer Software: Proficient in Microsoft Word, Outlook and Soar Computer Software. Compliance: Responsible for review and compliance of I-9's, Right to Work documents, E-verify compliance, and file archiving at ADD Staffing. Interviewing: Interviewing applicants for job placement in the office, in the field and on-site at Work Source. Qualifications in Banking: BankingBranch Operations: Responsible for efficient operation of branch in a courteous and friendly manner. Responsible for branch audits. Ensured that bank was in compliance with state and federal regulations. Training: Trained staff on operations aspects, bank regulations, policies and procedures. Supervision: Responsible for the supervision of 11 Operations Staff. Held weekly meetings on Lending and Operations Issues, performed all scheduling, performance appraisals and salary recommendations. Developed teamwork curriculum with staff. General Ledger: Responsible for the accuracy of the Branch General Ledger. Employment History: 2005 2010 ADD Staffing Employment Services - Yakima, WA 98902 Staffing Manager 2010 (promotion) Administrative Assistant 2005 - 2010 1998 2003 ISLANDERS BANK - Friday Harbor, WA 98250 Operations Officer 2002 2003 (promotion) Operations Supervisor 1999 2002 (promotion from teller) 1985 1990 Pacific Life Insurance Co. Federal Way, WA Life Underwriter 1990 1995 Jackson National Life Seattle, WA Assistant Life Underwriter

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Yakima, WA