Manager with over 20 years proven leadership providing exceptional customer service, directing operations, resolving customer inquiries, and problem solving. Expertise includes hiring and developing a committed team; managing multiple priorities; and enhancing service with technology, staff training, and work process engineering. Recognized for building productive teams that reduce costs and deliver promised results. Enjoy a fast paced environment that values innovative, creative ideas.

Highlights:

• customer service
• project management
• management
• writer
• communications
• operations
• Manager
• Editing