Occupation:Customer Service Manager |
Location:Bakersfield, CA |
Education Level:High School/GED |
Will Relocate:YES |
Description
I am in search of a fulfilling career that can allow me to completely provide for my family. I am willing to learn any job position and strive to learn the best way to execute tasks with great performance. I am a strong believer in productivity and live by the saying: " in any job or career, we are all here to earn a paycheck." My personality is very energetic and friendly but will maintain and enforce any work place policies or practices. If there are any questions feel free to contact me at either of the methods above and I will reply as soon as possible. January 2013 - Current Taco Bell - Shift Manager Job Duties: * Counting/ auditing the safe, including placing change orders * Holding team members accountable for cash drawers * Training new staff or advancing existing staff of new responsibilities and job duties * Managing and monitoring on-line training for crew and management * Running successful shifts, meeting business targets while maintaining a positive enviroment * Tele-communicating and collaborating with tech support and internal support systems to fix any issues or problems with computer systems and point of sale equipment * Motivating and coaching team members equally and correctly to strive to be a number 1 team * Assisting General Manager in their daily tasks * Upholding corporate standards during daily business practices with great integrity * Counting daily weekly and period product inventory during closing shifts * Monitoring labor percentages on a daily basis and adjusting according to sales volume * Coaching team to continue to be productive throughout entire shift * Providing quality product according to corporate standards * Posting new items and updating menu-boards for new products * Managing a crew of 6-15 people at any given time depending on business needs * Covering shifts when team members can not make it for their shift * Entering items and issues that need to be fixed into the corporate "fix-it" system * Auditing cash drawers to ensure correct amount of money has been accounted for * Monitoring ingredient cost as well as paper, uniform and utensil costs * Adjusting ingredient prep and labor hours depending on hourly sales * Ensuring restaurant does not run out of any product by communicating with other restaurants * Checking and replying to emails from corporate leaders * Operating fax machine to fax business reports and background checks * Completing food safety checklist on a daily basis and ensuring all items are appropriately timed and held in correct areas of restaurant * Utilizing corporate hiring database to maintain a full staff * Documenting crew members for disciplinary actions according to standards * Reviewing P & L reports for each business period * Posting and updating POP and window clings Reason for leaving: I love my job with a passion, but with a growing family in this economy I am in need of something more financially fulfilling. This choice is solely based on financial needs.
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