Customer Service Management, Training, Miami, FL

Maribel Vidal 3342 SW 89 Ct. Miami, FL., 33165 Tel: (786) 398.975 E-mail: maribelvidal25@gmail.com July 3, 2011 Dear Hiring Committee, I was excited to read about the job opening at your company. I have a tremendous amount of administrative and executive sales experience working for an array of topflight industry professionals in a variety of fields including the education and trillion dollar mobile phone industries. In addition to my extensive managerial experience, I have strong organizational, communication, problem-solving and leadership skills; all of which are aimed at meeting, and exceeding, all business expectations and delivering unmatched customer service. Furthermore, I am well-educated and capable of adapting to a range of diverse situations. At the YMCA of Greater Miami’s Children’s Trust, I am valued for my hands-on approach, one which is derived from a solid work ethic and a love for children. My ability to motivate has proven invaluable to the success and growth of many young individuals, continuing the YMCA’s tradition of excellence in improving the quality of life for youths and helping it cement its place among the leaders in funding sources for children. I am also praised for my ability to educate, a gift I honed while teaching at Vineland Elementary school. My expertise in reading and literacy was central in helping children fulfill their maximum learning potential. In addition to providing a healthy learning environment for all students, my services extended beyond the classroom, aiding consistently high ranking A+ school establish lasting relationships with children, parents, local businesses and the community. Another quality central to my skill set is the ability to motivate an array of different people and help them achieve personal growth and success. At Ericsson Mobile Phones, my efforts as a customer operations specialist were integral in developing lasting relationships with multi-national clients, cementing the telecommunications giant’s place as a global networking leader. Please take time to review my résumé which I have included with this letter. References are always available upon request. Thank you for your consideration. I look forward to hearing from you to arrange an interview. Sincerely, Maribel Vidal

Collections Agent

Miami, FL