Nortel Field Tech.

don.milton@comcast.net Cell:857-399-3307 Home: 617-389-4952 22 Elm St. Apt.1Everett Massachusetts 02149 Certifications Meridian 1 Installation & Maintenance (option 21-81c) CCR Installation & Maintenance Meridian Mail Installation & Maintenance Meridian Max Installation & Maintenance Norstar/Star Talk Installation& Maintenance Technical Skills Meridian 1 PBXs Nortel Signaling Servers Remote Office Symposium Call Center Call Pilot/ CP 100/150 Adtran CSUs Digital Link CSUs Kentrox CSUs Octel 250/350 voice mail BRI Video Conferencing Norstar & BCM Systems Star talk Flash voice mail Professional Experience US EDGE Inc. Dec. 2010- present Part-time Field Technician Installs and terminates Cat 5 Cable on patch panels and station jacks Installs Point to Point radio dishes for data use Lee Steinberg Communications Dec. 2009- present Part-time Field Technician Installs Call Pilot 100/150 on Norstar system Replaces BCM 400 system Moves, adds and changes on Option 11’s and Norstar Key Systems The Wright Connection Dec. 2008- present Part-time Nortel Administrator Moves, adds, and changes on Option 11’s and Norstar Key Systems Black Box Network Services Nov. 1984- Dec. 2008 Technician III Served as a Resident Technician for Hale & Dorr LLP, Pearson Education and New England Medical Center Installed and maintained several PBX’s, voice mail, and call centers Worked with Nortel VOIP Installed and moved Option 11’s, option 61- 81c’s, Norstar key systems. Made changes on Call Pilot and Octel voice mail systems Worked on-call and overtime regularly More than twenty years experience on Nortel PBX and voice mail systems at the same company through five corporate name changes, NextiraOne, Williams Communications, Wiltel LLC, Nynex Meridian System and Northern Telecom.

Account Executive

Malden, MA