I am experienced Program Director with a management style that promotes team building efficiency and Innovative thinking. I am compassionate driven and an energetic healthcare leader offering over 25 years of experience expertise delivering positive outcomes to various populations. I have a strong record of increased productivity and improved revenue through improved staffing supporting excellent standards of care facilitating interdisciplinary collaboration and education. I aided in transforming the culture of care through effective staff training and program implementation. Most important I had the opportunity provided and oversaw multi-level patient caseloads mentored new program directors and assisted with new contract facility openings. Knowledge and experience focused achievements: Developed customer relations Audited billing operations Marketed community outreach Attained referrals * Audited charts for appropriate coding DRG HCPCS and supported documentation * Advocated for patient care needs * Directed corporate compliance and risk management issues Promoted excellent customer service Streamlined process of EMR * Facilitated trainings for proper usage of ICD-9 codes Managed Key Performance Indicators

Highlights:

• Diplomatic
• Leader
• Intuitive
• Creative
• Conflict resolution
• Educatator
• Advocate
• Passionate
• Occupational Therapy
• Therapy
• Assessments
• Medicare
• Patient Care
• Management
• Billing
• Cardiopulmonary resuscitation (CPR)
• Occupational Therapy
• Therapy
• Assessments
• Medicare
• Patient Care
• Management
• Billing
• Cardiopulmonary resuscitation (CPR)
• Occupational Therapy
• Therapy
• Assessments
• Medicare
• Patient Care
• Management
• Billing
• Cardiopulmonary resuscitation (CPR)