Highlights:
Excellent writing, editing and design skills with an emphasis on cognitive learning styles.
Strong desire to improve readability of documentation and policy & procedure manuals.
Proven verbal and written communication skills in interactions with customers and development team members.
Demonstrated ability to manage and deliver multiple projects with dynamic deadlines.
Generated a template and online manuals for disaster recovery and business continuity.
Continually edits and updates company's online policy and procedure manuals for accuracy and consistancy.