Description
SUMMARY: Recently graduated MBA with 27 years' diverse experience in developing training materials and training colleagues, customer service, financial reporting, Microsoft Excel, contract planning and negotiation, and developing financial policies and interpreting them to others. Seeking to apply knowledge to business, system analysis, acquisition and/or contract management. Developed innovative sales marketing and customer service strategies resulting in a 70% increase in customer retention. * Increased accuracy of Monthly Deposit Recap (MDR) revenue reports by 100% due to an outstanding knowledge of Microsoft Excel. *