Medical Assistant

Karen A. Noonan 46 East Maxwell Drive West Hartford, CT 06107 Cell: (860) 202-1911 Email: hynoon817@yahoo.com OBJECTIVE: To obtain a challenging position in a medical office utilizing acquired skills and experience. SUMMARY: - Twenty years of diversified experience in the telecommunications, retail, daycare, real estate and medical industries. - B.S Education. - Excellent Computer Skills. * Creative * Effective Communicator * Resourceful * Flexible * Organized * Self-Motivated * Patient * Leader Proven ability to: Manage multiple tasks at one time. Work independently and contribute to a team effort. Train and provide direction to personnel. Prioritize duties to achieve job objective. Work well in a fast paced, high-pressure environment. Interact effectively with diverse groups of people. EXPERIENCE: Roy Kellerman, M.D., Bloomfield, CT Jan - March 2011 Medical Assistant - Internship Received patients from waiting room Took patients vital signs, weight, height and urine testing Prepped patients for procedures Performed EKGS Obtained medical history Prepared charts for audits Strong communication skills with team KAREN A. NOONAN Page 2 AT&T Rocky Hill, Connecticut Customer Service Representative – Residential (2006-2008) Diversified duties with a focus on sales and customer problem resolution. Prepared local service orders and coordinated installation and changes/removal of service and equipment. Investigated customer complaints and problems regarding rates, bills, services, policies and practices. Communicated with customers by phone and written notice regarding overdue bills and payment arrangements. Extensive data entry and maintenance of customer files. Previous responsibilities (1997-1999) with a focus on sales and customer service. Wholesale Service Representative ((1999-2006) Worked with wholesale carriers to generate new business (carrier to carrier). Processed carrier and end-user requests. Researched and resolved questions regarding rates, bills, services, policies and practices. FOLLETT HIGHER EDUCATION GROUP University of Hartford West Hartford, Connecticut Text Manager (1994-1997) Directed textbook area operations ensuring superior customer service (over $1M in sales revenues). Communicated with faculty to obtain required inventory to meet course demands. Maintained price accuracy and course database including the store website. Trained and supervised up to 75 full-time and student personnel. EDUCATION: GOODWIN COLLEGE, East Hartford, CT 2011 Associate of Science in Medical Assisting; GPA: 4.00/4.00 Expected Date of Graduation; May 2011 1987 SAINT JOSEPH COLLEGE West Hartford, Connecticut Earned a Bachelor’s Degree in Science – Education 1985 HARTFORD COLLEGE FOR WOMEN Associates in Liberal Arts

Medical Assistant

West Hartford, CT