Description
25 years in I.T. – 17 years as a Successful Entrepreneur and Independent Technical Consultant. Seeking a challenging and rewarding full-time opportunity as a Technical Director, Manager or Project Manager. Expertise in system and subsystem optimization for performance; systems integration; applications and third-party product configuration, implementation and test; software alpha/beta testing; Q.A. certification; product defect support. Excellent oral and written communications skills; detail-oriented, quality-minded, highly-motivated and flexible self-starter - able to succeed in either a matrix/team environment, or individually. Demonstrated proactive leadership, motivational, crisis and incident management and negotiation skills - managing staff, projects and time; mentoring and training. Positions included SME, Team Lead, Project Manager, QA Analyst, Technical Field Engineer, Web Services Analyst and Technical Field Service Manager. Recipient of several “Customer Service Excellence” Awards including the South (US) District / Southern (US) Regional “Quality First” Awards.
