Cary Edwards 35 Tuxedo Place Vaux Hall, New Jersey 07088 (973) 392-0998 E-mail: caryedwards2004@yahoo.com OBJECTIVE Seeking a Customer Service position utilizing my corporate work experience. EXPERIENCE 02/05 -Present Irvington Board of Education, Irvington, NJ Irvington High School ESL Instructor for students recently admitted from other nations. 12/05 - 02/07 Lord & Taylor Department Store, Livingston, NJ Sales Associate- retail mens furnishings 04/02 - 02/05 Newark Board of Education, Newark, NJ English Teacher, Barringer High School Employed in the Special education capacity for students with classifications of NI, ADD and many other motor skill disorders. Also performed as an Instructor for the PlatForm learning after school program. Also instruct Freshman Seminar a transitional course from grammar to high School 03/01- 10/01 New York Life Insurance Company, New York, New York Policy Analyst Task included reviewing and analyzing Variable Annuity product request from client Mutual Fund investment portfolios. Processed financial transactions including, fund transfers, allocation of assets, interest sweeps, fund rollovers and dollar cost averaging. Respond to agent inquiries on various New York Life sponsored products. 08/00- 03/01 HR Staffing Solutions-Empire BlueCross BlueShield, New York, New York Project Manager - Corporate Benefits Duties include: plan, develop and manage major benefit and HR division communications campaigns directed to current and former Empire employees, including Empire Choices flexible benefits program. Administering open enrollment of Retirement, Health/Medical, Dental, LTD/STD and COBRA benefits. Success Sharing incentive program, and Empire Employee Survey. Provide strategic communications and editorial counsel to senior division management. 06/99- 08/00 Constantin Control Associates - Merrill Lynch, Incorporated, Somerset, New Jersey 401(k) Conversion Analyst/Benefits Consultant Duties included: migration for 401(k) plan conversion to the Merrill Lynch recordkeeping payroll system. Received plan documents and funding methods for payroll accounts. Assisted customers with the movement of portfolios to Merrill Lynch, provided customer liaison and support. Additionally, provided reconciliation for all contribution and distribution of Mutual Fund transactions. 06/96 - 06/99 Prudential HealthCare, Cranbury, New Jersey Technical Support Specialist/Claims Examiner Responsibilities included: Providing supervisory oversight of customer service units phone calls, identifying trends for customer complaint issues, and assisting teams with contractual claim inquiries for Cary Edwards providers. 09/91 - 06/96 Newark Public Schools, Newark, NJ Teacher PerDiem Performed Home Instruction responsibilities for students physically unable to attend a classroom setting. Was also, employed with Essex Jr., Academy in Cedar Grove as a teacher assistant from 1995-1996 for students with special needs learning disabilities. 06/89 - 06/91 Buck Consultants, Secaucus, New Jersey Benefits Administrator Responsibilities included: Analyzing financial information for report preparation, compiling Mutual Fund valuations for plan updates, reconciling of accounts and maintaining client investment records. Other responsibilities included purchasing and selling of securities as well as heavy customer contact. SPECIAL SKILLS Knowledge of IBM compatible computer programs, Lotus 123, Lotus Notes, Fortran/Roscoe, Microsoft Office, Microsoft Excel, Polaris, Microsoft Word, PeopleSoft and Create/Isolate EDUCATION B.A., Rutgers, The State University of New Jersey, New Brunswick, NJ Bloomfield College -Fast track program September 2004 -February 2005 Certificates New Jersey State Certification -Teacher of the Handicapped

Highlights:

• Retail
• Management
• Sales
• Call Center
• Customer Service
• Human Resources
• N?mecký jazyk
• Payroll
• customer service