PROFESSIONAL SUMMARY Results-oriented with approximately 14 years of Property Management experience in Commercial Facilities and Residential property management. Performance driven in managing large buildings in various industries. Executed marketing strategies to increase occupancy and resident retention. Able to produce dramatic increase in sales and revenue. Efficient and meticulous achiever equipped with strong leadership abilities. Energetic with track record of steering improved projects, with solid history of success. Building and collaborating with top-performing teams, and optimizing internal operations. Hands-on experience in residential and commercial facility/ building maintenance and management. Talent for cultivating and supporting tenant relationships and customer service, leading to high occupancy rates, minimal turnover, and renewal of long-term leases. AREAS OF EXPERTISE * Excellent communication & Leadership skills * Outstanding Customer Relations * Budget Development & Forecasting * Marketing Research, Promotions & Analysis Experience * Contract & Lease Negotiations * Vendor Service Management * Team Leadership & Training * Time management skills and event planning * Proficient in building tenant relationships with great people skills and communication. KEY ACCOMPLISHMENTS * Improved commercial and residential customer service by following up and resolving issues. * Nominated for GM Worldwide Facilities Group Recognition Crew Award. * Developed skills and experience which lead to multiple management positions. * Created high-traffic volumes through creative marketing strategies, creating incentives, advertising and promotions which lead to increased occupancy rates.

Highlights:

• Commercial and Residential Property Management
• Facility Management
• Customer Service
• Budgeting
• Tenant Relations
• Contract and Vendor Negotiations
• Communication and Leadership Skills
• Marketing Research
• Resident Retention
• Executive Support
• Event Planning
• Time Management