Occupation:Quality Assurance Specialist |
Location:Concord, NC |
Education Level:Master |
Will Relocate:YES |
Description
SUMMARY: Strategic Compliance Leader providing compliance, data quality, remediation in regulatory financial environments. Very strong ability to cultivate compelling strategic change vision that influence decision making in both business and technical disciplines. Solid technical know-how of Change Management, IT Methodologies, Lean Six Sigma process innovation, and Quality Systems to increase data integrity, reliability, reduce costs, and release management to support operations. * Industry Expertise: More than 18 years of experience in financial services, technical deployment, operations, energy, supply chain, service delivery, and automotive manufacturing. * Project Management Office: Aligned incident, problem, and change management with release management performing evaluation of causation and developed robust 2nd line of defense practices within banking operations across third party vendor support and within banking environment. * Data Quality: Performed quality audit on regulated financial elements and element traceability across ETL upstream and downstream across enterprise to determine load failures, business reporting, and data integrity. * Strategic Change: Led the Field Service Automation systems integration project resulting in 100% automation of manual field work orders 45% increase in data integrity across 5 systems with real-time data capture netting $2.5MM savings. Led cycle time reduction project resulting in 40% reduction and net of $4MM savings at 3 coal-fired power plants. Identified new metrics and established a change control board to evaluate and sustain operational improvements for ongoing monitoring. * Continuous Improvement: Created the Reliability Centered Maintenance program that evaluated preventative, corrective and predictive maintenance increasing resource efficiency by 30% while improving operational productivity by 25% with 20% reduction in SSO and 15% reduction in costs and reduced response time by 5 days, therefore improving overall service delivery. * * Project Management & Strategic Development (PMBOK) * Process Improvement (DMAIC Methodology) * Enterprise, Governance, Risk and Compliance (EGRC) * Lean Six Sigma Methodology VOC CT Analysis VSM * Metrics, Dashboards, Balanced Scorecards, KPI * ITIL, Agile, CMM, CMMi, SPICE
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