Description
Seasoned professional with extensive information services experience, seeking a management opportunity for an information systems organization. Outstanding team-building and managerial skills developed by directing teams of technical support associates from diverse ethnic cultures and backgrounds. Focused on achieving bottom-line results while formulating and implementing service delivery approaches to meet a diversity of client needs.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Service Delivery Manager (Sdm) | / - Present |
| (Confidential) | Service Delivery Manager | / - Present |
| (Confidential) | Consultant | / - Present |
| (Confidential) | Americas Lead Deskside Support Service Delivery Manager | / - Present |
| (Confidential) | Consultant / Service Operations Manager | / - Present |
| (Confidential) | Operations Manager, Desktop Services/Deployment Services | / - Present |
Accomplishments
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