Logistics Operations Manager

 Accomplished manager with 16 years experience in managing a customer service staff whose functions are to execute international shipments of telecommunications equipment into 46 countries throughout the Caribbean and Latin American regions for an industry leading organization.  Strong knowledge of U.S. export requirements, to include: HS and ECCN classifications, product licensing for encrypted goods, export permits (CCATS), pre-shipment inspections and country specific importing regulatory requirements at destination.  Critical process management, high volume order production planning and prioritization.  Human Resource management.  Lean Six Sigma versed. Overall objectives are to obtain highest quality standards while improving efficiency and reducing overall costs.  ISO 9001:2000 certified  Bilingual: English and Spanish  Proficient in MS Office (Outlook, Excel, Word, PowerPoint, Access), SAP, Unix, Windows, Internet.

General Manager

Miami, FL