Project manager, Business Analyst, Austin

DANIEL K. CONRAD Columbus, OH • 614-562-9679 • daniel.conrad18@gmail.com Career Objective: Utilize over 9 years of leadership and management skills to implement complex technical systems, identify solutions to improving performance through team building, validating design specifications and optimizing operational performance in a growth industry. TECHNICAL SKILLS SAP Lean Manufacturing Six Sigma LIS/Payroll Microsoft Office Excel/Pivot Tables Industrial Equipment Aviation Electronics Project Management ISO 9001 Quality Systems Technical Trouble-shooting PROFESSIONAL EXPERIENCE Verizon Wireless – Pickerington, OH Sep 2011 – Present Store Manager Provide accountability and achieved business goals by increasing sales 35% and profits10%. Effectively manage all store operations, personnel scheduling, product ordering, financial reconciliation, promotions and problem solving. Continuous assessment of all staffing needs, implementing customer-first, technical product and upsell training, which has contributed to increased sales and customer/team satisfaction. Kraft Foods – Fort Wayne, IN Dec 2010 – Aug 2011 Production Manager Successfully executed production plans and managed daily operations. Responsible for direct supervision of 50 hourly resources, quality, safety, regulatory compliance, training, maintenance, and KPIs utilizing LEAN methodologies for continuous improvement and $20 million annual budget. Responsible for leading successful implementation of $5 million capital improvement project, utilizing strong analytical skills, Lean Six Sigma to increase productivity and efficiency. Provide regular written updates and analysis on project status to business owners. Aerotek/Battelle June 2007 – July 2010 Project Lead/Test Technician Responsible of execution of Checked Baggage Inspection Systems (CBIS) simulation testing and analysis for TSA projects raging from $30 - $50 million in over 25 airports in the United States and US territories. Track project status and resolve on-site technical issues. Successfully eliminated system performance deficiencies in state-of-the-art baggage screening methods for chemical and explosives, conveyance equipment, unplanned surges in system demand or failure and coordinated obtaining final TSA approval on functional specifications of the system with 3rd party contractors and executives. Directly managed up to 25 team members, requiring exceptional team-building and communications skills to provide training and direction to multi-disciplined testing teams across multiple organizations to meet goals, and deadlines within budget. United States Air Forces Reserves – Wright Patterson AFB/March AFB Aug 2002 – Aug 2010 Aircraft Maintenance Crew Chief 2002-2007 Supervised front line maintenance on C-141 and C-5 aircraft vital to providing medical evacuation and troop transportation during Operations Iraqi Freedom and Enduring Freedom. Responsible for inspecting, troubleshooting, evaluating, replacing, rigging and operationally checking the flight safety of C-141 and C-5 aircraft flight controls, landing gear, and hydraulic and pneumatic systems. Directed over 200 airmen during technical training, ensuring adherence to military standards and protocols and timely personnel deployment. Liaison between Officers, Non-Commissioned Officers, and Airmen in all matters of discipline and awards. Restoration of Hanoi Taxi – Vietnam era aircraft used to transport POWs. Promoted to Staff Sergeant in fastest possible time frame. Received superior ratings on 4 of 4 annual reviews. EDUCATION The Ohio State University Bachelor of Arts in Business Communications Air Force Community College Aviation Applied Sciences Associate’s Degree Indiana University Purdue University, Fort Wayne (IPFW) Mentor training for Kraft Foods ACTIVITIES Assistant Varsity Soccer Coach, Lancaster High School 2007-2011 Collegiate Varsity Soccer Player 2000-2002 Habitat for Humanity 2002-2004

Program Manager

Canal Winchester, OH