Description
SUMMARY I am Quality Assurance Director and Program Manager with a strong engineering background and an in-depth understanding of such tools as APQP, FMEA's, DOE, and SPC, problem solving, blueprint reading, internal and external auditing systems. I have successfully implemented and audited ISO 13485, 21 CFR 820, TS 16949, ISO 9000 and QS 9000 quality systems and achieved certification. I am experienced with reducing the organization's bottom line cost through the use of quality initiatives and the measurement of internal, external, appraisal and prevention cost. I also have broad practical knowledge of organization structures and responsibilities. I'm able to solve technical and non-technical issues using such techniques as the 8-D process. I have the capabilities to direct, motivate and develop groups and individuals. I am exceptionally strong presentations concerning quality systems and experienced in union/labor relations.