IT- System \ Network Engineer

Prabhakar B bprabha2410.b@gmail.com IT- System Engineer Having 3 Years of Experience in the field of IT System Engineering Experience (Present) Organisation : FOSTER WHEELER INDIA PRIVATE LIMITED. Duration : Since 17th Oct 2008 till date. Designation : ICT Services Support Eng Project Title : IOCL – Paradip Refinery Project, Orissa. Roles and Responsibilities:  Configuring, administering, maintaining & troubleshooting of windows 2000 & Windows 2003 Servers such as AD, DNS and DHCP server, and Print servers.  Maintaining and troubleshooting the XenDesktop Environment (L1).  Administering and maintaining the VMware Infrastructure (L1).  Installing the Windows XP SP3 OS using RIS fully automated installation of Microsoft Clients with required applications to workstations and PC’s.  Administering and maintaining Group Policy Objects  Managing users, Computers and groups.  Installation and Configuration of Lotus Notes clients in desktops and laptops – Level 1 Troubleshooting  Installation and Configuration of Engineering applications such as PDS, PDMS, SPPID, CAESAR, MICROSTATION V7 ND V8, SPR, STAADPRO etc…  Troubleshooting of Workstations and desktops through Goverlan Remote Control, Remote Desktop, Net meeting  SERVERS : HP BL20p, BL460c Class servers, DL380, DL360, Dell Power Edge 1950 and 2950  DESKTOPS : HP, Dell optiplex and IBM desktops, laptops Experience (Past) Organisation : HCL Info systems Period : From Aug 2007 to Oct 2008. Designation : Desktop Engineer Client : HCL Technologies Limited (AMBATTUR-4), Chennai Roles and Responsibilities  Worked on Helpdesk and Handled More than 600 PC’s.  Worked on Installation & Troubleshooting of Operating Systems (Windows 2000, XP, 2003) and upgrading it with Latest Service Packs.  Supported with voice for US based clients in Troubleshooting Remote VPN.  Configuring E-Mails Clients for MS Exchange Server 2003 & POP3 Server  Asset Management & Process Documentation for all PC’s, Laptops & Switches.  Installing Project Software’s & troubleshooting on Network, Laptops & PC’S.  Worked on Troubleshooting of Network Printers & Switches.  Managed Client side Antivirus { Updating & Virus removal } and Management Software’s.  IBM Tivoli End Point Adding, Removing & Troubleshooting in Client Side and Server Side. Technical Knowledge in CISCO Routers  Installing, Maintaining & troubleshooting network devices- Routers, Switches.  Configuring Cisco Router and Switch (Routing protocols, Managing IP Address).  Backup & Restore of settings  Access Control List Certifications / Training  CCNA Certified - ID No # CSCO11752613  Completed Sansbound Certified CCNA  Completed Accel Certified Computer Hardware & Networking Engineering.  Completed Typing English (Lower) Career Objective: Intend to extend my career in a well established and challenging environment, to impart my duties to the organization with utmost sincerity in a disciplined way and to ensure credible performance on my part with diligence in work which will enhance my career and to become a prominent IT professional. Declaration I do hereby declare that the particulars of information and facts stated here in above are true, correct and complete to the best of my knowledge and belief. PLACE: Chennai (PRABHAKAR.B)

Network Administrator