Description
SUMMARY * Technical Support/Field Service Engineer with worldwide high technology experience and proficiency in multi * industry operations. Expertise in technical support for complex electronic and electro-mechanical systems. Proven abilities in advanced analytical problem solving, perform effectively in difficult situations, and maintain highly effective customer service. Demonstrated strengths in: * Hardware development, modification, and enhancement * Systems testing, problem diagnosis, and troubleshooting * Installation, start up, and support services in house and in the field * Field service management and resolution of day to day technical problems, * Maintain customer satisfaction and providing customer training. and ACCOMPLISHMENTS