Business Office Operations Manager-7+ years experience with fortune 500 company

One out of 5 manager team responsible for driving sales for the company, assisting Sales Managers with right protocol to sale vehicles, legally, while reducing waste and taking a cross-functional role as a Sales Manager when needed, strong knowledge of finance and accounting and contracts involving truth and lending act, Responsible for team of sixteen associates, managing their leadership, teamwork, analyzing and decision making, communication, customer service, and functional expertise as it relates to job performance and development, Training facilitator for waste management classes for the region and designated facilitator for mass communication meetings between each of the 4 departments in the store on a quarterly basis, Responsible for all customer service issues that impact store quality while using corporate initiatives to figure root cause analysis of opportunities to prevent them from reoccurrence, Reconciled millions in cash during auction drawer closes and daily drawer closes for 5 1/2 years, liaison between corporate office and vendors Managing expense, merchandise and accounts payables spreadsheet (accounts). Responsible for training and development of 16 associates to move up within company and become cross-function associates, Retention planner, Assisted in planned successions for entire Atlanta region which included 16 stores and 1,100 associates in ATL, NC, and SC. In charge of all kronos (time clock online management) etc. and all HR issues for entire store of 89 associates, Responsible for all titling and registration for in state and out-of-state customers. Responsible for all collection efforts with banks in regards to titles to outstanding monies due from customers or vendors, to work with Microsoft programs, etc, assisted clientele with legal, purchase documentation including handing power of attorneys and matching them up with state regulations and guidelines, handled all Fed ex, Postal and UPS carrier accounts.

Retail

Fayetteville, NC