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Manager Customer Servive help desk with over 25 years experience working with customers
Professional with extensive experience in Quality Assurance and Customer Service in providing diagnostic skills. Extensive management, application and technical experience in a multi-vendor computer environment. Strengths in Helpdesk Support, online troubleshooting, and quick problem resolution. Skilled in disaster recovery and crisis situations (e.g., September 11, earthquakes etc.) An effective communicator skilled at helping non-technical users understand complex computer concepts. Skilled in developing procedures, test scripts and testing new applications. An extremely organized and competitive individual who works well under pressure, enjoys challenges, and is result-driven.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
High School/GED |
Will Relocate: |
Yes |
Location: |
Exton, PA |
