Claims

Earl Parks 2804 Trinity Oaks Dr. #362 ♦ Arlington, TX 76006 (817) 736-8011 ♦ Email: eparks_2@msn.com Insurance CLAIMS ADJUSTER Summary of Qualifications A dedicated, results-oriented professional with a team player mentality, coupled with the strong ability to train and mentor associates. Experienced in total loss supervision, claims representation, customer service, needs assessment, and operations. Possess Texas ,New Mexico and Oklahoma Insurance Licenses, familiar with CCC (Certified Collateral Corporation) procedures. Comprehensive knowledge of claims adjusting, including investigation, estimates, and negotiations/processing, Key strengths include: Training/Development Insurance Claims Representation Technical Support Operation Negotiations Planning/Coordination Total Loss Supervision Quality Control Insurance Professional Experience U-Haul July 2007 to Present Customer Service Representative Universal Insurance Exchange February 2006 to April 2007 Claim Mgt./Claims Adjuster ♦ Handled Commercial & Personal Lines Claims (Temp. Service). Gamma Group April 2002 to October 2005 Total Loss Supervisor ♦ Trained and evaluated employees in the unit. ♦ Reviewed auto estimates and produced salvage value on total loss. ♦ Developed total loss, appraisal, and salvage procedure manual. ♦ Ensured all adjusters’ licenses were in compliance. ♦ Reviewed ADP program to fit company procedures. Lewisville Independent School District August 2001 to April 2002 Substitute Teacher ♦ Kindergarten through senior high school. Hallmark Claims Services, Inc. November 2000 to July 2001 Total Loss Supervisor ♦ Trained and evaluated employees in the unit. ♦ Reviewed auto estimates and produced salvage value on total loss. ♦ Worked with adjuster on negotiations. ♦ Ensured all adjusters’ licenses were in compliance. ♦ Negotiated subrogation demands and storage charges. ♦ Provided follow-up information on subrogation files. Unistar August 1999 to November 2000 Total Loss Supervisor ♦ Established the total loss department. ♦ Hired, trained, and evaluated all department employees. ♦ Developed and implemented procedures, form letters, etc. ♦ Reviewed auto estimates and re-inspected cars in body shops. ♦ Negotiated storage charges, ensured licenses were compliant. ♦ Prepared weekly and monthly reports. ♦ Resolved State Board of Insurance Complaints in Texas. Metropolitan Property & Casualty Insurance November 1991 to November 2000 Claims Representative ♦ Saved the department over $250,000 in one year by reviewing auto estimates. ♦ Negotiated settlements on total loss automobiles ♦ Negotiated subrogation demands from other insurance companies. ♦ Trained new employees in department. EDUCATION Texas Tech University Bachelor of Science Degree (Accounting, Logistics, Statistics, Management)

Claims Adjuster

Arlington, TX