PROFILE: Talented and accomplished executive with extensive background in airline sales/operations, freight forwarding/logistics, airport ground handling, marketing and operations, and the academe. Proven ability to implement effective policies and procedures, enhance productivity, and increase efficiency. Consistent record of growing revenues while reducing operating costs. Expertise in negotiations, marketing, sales, and customer service. Recognized for ability to acquire and increase customer retention rates. Adept at penetrating new markets and establishing successful business programs. Excellent analytical abilities, outstanding presentation, leadership, and communication skills (bi-lingual).

Highlights:

• Sales
• Quality
• Quality Assurance
• Quality Control
• Business Development
• Marketing Management
• Airlines
• Business Intelligence
• Communication Skills
• Customer Service