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Featured Online Resumes

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Call Center Director

DIRECTOR Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional product delivery with a focus on client care, positive bottom line impa...

Ideal Companies: Sabre Holdings, Hilton, Sheraton, GE, Expedia, Bank of America, Chase, Dr Pepper, 7-Eleven, Alon USA, Atmos, AT&T, Centex, Comerica, Corner Bakery Cafe, Dean Foods, El Chico, EmCare, Energy Future Holdings, Energy Transfer Partners, ExxonMobil, FedEx Office, Fossil Inc, Harwood International, Hotels.com, Hunt Petroleum, i2 Technologies, Idearc Media, Interstate Batteries, Lockheed Martin Aeronautics, McAfee, Merit Energy Company, MetroPCS, Microsoft, Neiman Marcus, Raytheon, Research in Motion, Regus, Rosewood Hotels and Resorts, Samsung Telecommunications, Southwest Airlines, Symantec, Tenet Healthcare, Texas Industries, Trammell Crow, United Surgical Partners International, Verizon Wireless
Tags: Call Center Director, Sales Management, Director, Manager, Fundraising, Donor acquisition

Environmental Geologist, Program Manager

To acquire a principal technical and/or program management position with a progressive organization that can utilize my technical and managerial skills in an intellectually challenging environment.

Ideal Companies: SAIC, Exxon, KBR, Battelle, Halliburton
Tags: munitions, environmental , hydrology, gis, mapping, geophysics-

Administrative Services Manager

Manager

Visionary, results-focused senior executive recognized for enterprise level technology utilization and exceptional strategy leadership. Resourceful big-picture thinker; confidently champions business objectives through outstanding technical direction, business acumen, and cost-saving transformation initiatives. Extensive experience in large scale institutions as well as driving start-ups, software solutions, project management, and regulatory compliance. Leverages experience in national setti...

Tags: IT Infrastructure/Design, IT Strategy, Big Data Utilization, Architectural Design, Project Lifecycle Management, Business Continuity, Disaster Recovery, IT Security, HIPAA Regulations, Data Warehousing, Systems Engineering, Security Design, Systems Integration

Financial Manager - 14 Years of Experience - Near 78758

I am looking to use my finance and organizational skills to help grow a business or business unit.

Ideal Companies: Technology, investment management
Tags: Management, Due Diligence, Hedge Fund, Accounting, CIO, Research, Risk Management, SEC, SEC filings, Securities and Exchange Commission (SEC), Financial Analaysis, Investment Analysis, Service Provider Management

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