SUMMARY Energetic Office receptionist with 30 years' experience specializing in administrative support to busy Collections offices. Committed to delivering high quality results with little supervision. Years' experience in high-level administrative support roles. Organized and professional. Locate and notify customers of delinquent accounts by mail, Duties include preparing statements, payoff quotes, settlement offers waiving fees for team/leaders and office manager as requested. Posting Amount to customer's account preparing statements to credit department if customer fails to respond initiating repossession proceedings or service disconnection and keeping records of collection and status of accounts. Verifying extensions process that funds have been applied and forms have been sent to the customer and recording address changes with purging the records of deceased Customers and making sure demographic information has been updated. Qualifications: FINANCIAL INDUSTRY OFFERING SOLUTIONS TO COLLECT ON PAST DUE DEBTS STRONG RELATIONSHIP BUILDING AND NEGOTIATION SKILLS WITH OFFICE PRODUCTIONS DUTIES. * REEPTIONIST ISSUING STATEMENTS, CONTRACTS, TITLES, PAY-OFF QUOTES, . * Maintained and reserved the executive conference room calendar. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Highlights:

• Loss Mitigation
• Asset Recovery
• Collections Specialist
• administration asst
• insurance verification
• Receptionist
• setting appointments
• Email
• Payment Arrangements Negotiations
• Financial
• Financial Industry
• Negotiation Skills
• Quality
• Email
• Payment Arrangements Negotiations
• Financial
• Financial Industry
• Negotiation Skills
• Quality
• Email
• Payment Arrangements Negotiations
• Financial
• Financial Industry
• Negotiation Skills
• Quality
• Administrative Tasks
• Documentation
• Research
• Research and Development
• Law office Receptionist
• Processing documentation
• Lori, pdp, filing, typing, billing with word, phones, scanning settings appointments, greeting clients fax distribution of mail conference meetings and calls
• Receptionist client support