Various positions of increasing responsibility in management. Coaching and mentoring team members to evolve in their careers

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/2000 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Ben Davis High School	English, Business	1979	High School/GED Degree

Highlights:

Trained in 3 lines of business in Financial industry: Mutual Funds, Variable Life Insurance and AnnuitiesPromoted to supervisor after 8 months experience in Department

Companies I like:

Any Company that understands its position as a leader for social values, employees are empowered and engaged in building the buisness and understands that customer need drives the business

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service Professional
• Outstanding communicator
• Strong negotiating skills

Recruiting and hiring strong customer service professionals. Coaching and mentoring team members to exceed expectations within the company