Description
SENIOR CONSULTANT / VICE PRESIDENT: Human Resources and Operations; Customer Relations and Business Development; Government Program and Project Management Dynamic entrepreneurial professional with history producing dramatic improvements in sales, customer relations, market share, as well as operational efficiency & effectiveness for organizations serving in both the public and private spaces. • Maximizing bottom line and ROI. • Leading high-impact strategic and technical analyses, plans, and projects to improve customer outcomes. • Strengthening product/service offerings and customer relations. • Improving cross-functional team effectiveness and efficiency as well as improving and streamlining operational processes, procedures, and systems. • Researching and determining industry trends, benchmarks, and best practices to improve process metrics and customer relations. • Building, motivating, and leading cross-functional teams, uniting all parties on common missions and goals.