PROFESSIONAL SUMMARY: * Well-qualified manager with 21 years' proven expertise in operations management, monitoring and supervision of open accounts, and financial analysis of current and potential customers with a special affinity for loss avoidance. * An established troubleshooter, I identify the root problem (rather than treat the symptom) and develop and implement cost-effective actions. * Superior customer/client relation skills with proven ability to effectively communicate with both individuals and groups at all levels of responsibility excellent negotiation skills.

Highlights:

• Training
• Collection
• Process Improvement
• Project Management
• Project Manager
• Receivables
• Underwriting
• Billing
• Customer Service
• Insurance
• Operations