Paula Smalls 427 Green Ave • Brooklyn, New York 11216 718-857-3623 / 646-878-4908 Objective: A Management professional with highly marketable skills, seeking employment in an organization where my skills can be utilized with potential for growth. Experience: Care At Home Brooklyn, New York Case Coordinator March 2008 to October 2009 Responsible in Handling Independent Care System Contract, Young Adult institute, Jamaica Service Center For Older Adult, Jewish American Services Associate, Brooklyn Care Giver, and Gulidnet • Coordinates Aide to case provided by different contracts. • Supervise Aides on a daily basis by checking attendance via telephone • Responsible for intake cases • Communicate with contracts of all issues regarding patients services • Document all issues in the system, on client profiles regarding the service • Analyzed all problems and issues and come up with solutions. • Reinforced Aides guidelines and Agency's Polices and Procedures. • Rotate with other staff to be on call in managing the emergency Replacement System. Family Home Health Care Brooklyn, New York Case Coordinator July 1987 to July 2007 • Maintain on going Case management with clients • Record Keeping • Ability to handle calls with good customer services. • Documented and sent confirmation to contracts on Daily basis regarding patients services. • Documented all conversation with Vendors, Aides, Patients, Patients family, and Nurses. Smalls Construction INC Brooklyn, New York Manager June 1998 to May 2002 • Financial Management & Accounting of Fiscal budget • Bidding & writing Proposals Met Life Insurance Brooklyn, New York Accountant June 1995 to July 1997 • Maintain Accounts Receivable Sub-ledger and monitor late paying accounts. • Coordinate work on special projects such as the annual audit. Education: Berkeley College New York, New York B.S in Business Administration 2004 New York College Of Technology Brooklyn, New York Associate Degree Marketing Management And Sales 1990 Erasmus Hall High School Brooklyn, New York Diploma 1990 Skills: Excellent interpersonal, communication, and leadership skills Team player with the ability to elicit interest and enthusiasm within others. Knowledge of Windows 2000, Microsoft Office, Microsoft Excel, Power Point References: Available upon request

Highlights:

• Managenent Professional
• Maintain on Going Case Management
• Financila Management
• Coordinates work on special projects
• Record Keeping
• Responsible for case intake
• Assessments
• Management
• Computer Aided Software Engineering
• Leadership
• Microsoft
• Microsoft Excel
• Microsoft Office
• Microsoft PowerPoint