Dependable, personable, friendly, competent

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2002 - Present
Northwestern Memorial Hospital	(Confidential)	3/1998 - 4/2002
Premier, Inc	(Confidential)	3/1997 - 3/1998

SCHOOL	MAJOR	YEAR	DEGREE
Berean College	Ministerial Studies	1982	Associate Degree

Highlights:

Managed massive quality system upgrade. Manage all company pcs, help desk. Manage churches, including all admin, labor, business, etc. Was foreman of paint crew.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Computer software
Computer hardware
Customer service and satisfaction

• Office manager
• Quality management
• Customer service
• MS Office expert

While managing the upgrade to new Quality System standards, I developed an intranet system that organized hundreds of documents, keeping the most current versions easily accessible. This was a monumental task, but one that proved invaluable to greatly reduce the confusion and miscommunication that happens when several different versions of documents such as work instructions and forms are in use. Manage the president's office, including equipment and supplies purchasing and maintenance, scheduling, newsletters, expert utilization of MS Office applications (Word, Excel, Powerpoint, Access, Outlook, Publisher).