Self-motivated professional with excellent skills and experience working with sales and marketing professionals in various administrative and project roles. Liaison and point of contact between sales marketing and customer service departments. Dependable detail-oriented flexible analytical team oriented and quick learner with ability to manage multiple projects and tasks. Excellent communicator with strong interpersonal organizational and planning skills that effectively develops works and maintains relationships within all levels of an organization. Sold Received inbound calls from customers from the American Medical Associaton, Project Management Institute, and March of Dimes requesting corporate manuals and book publications Successfully resolved all accounting, billing, and invoice issues to customers' satisfaction on specified accounts Worked cross- functionally with other departments on special projects and requests. Provided all administrative tasks for specified accounts, RFQ, reports, letters, status of orders Utilized Oracle and CRM systems, MicroOffice Suite retail clothing for women and assisted in style consultations upon request. Built and maintained client base of customers with soft sell approach utilizing strong customer service skills * Professionally resolved customer issues and concerns utilizing company policies and values

Highlights:

• SAP
• Management
• Customer Relationship Management
• Accounting
• Benefits
• Billing
• Credit Card
• Oracle
• Project Management