Business Analyst - 8yrs exp

Dhana Somu Objective: Highly analytical, results-oriented Business Analyst with over 7 years of experience in exercising Business and System analysis, Data analysis and Project Management to deliver Distributed and Web Applications in Software, Technology and Financial domains. Skills Summary: · Experience in Full life cycle development using SDLC methodologies such as RUP, Agile and Waterfall Method. · Defining Business case, Performing Cost Benefit Analysis (CBA), Managing Project Deadline, Development of Project Plans, Project Scoping, Budget and Resource tracking. · Hands-on experience in utilizing different requirement gathering techniques: User task analysis, Questionnaire, Story Boarding/Prototyping and Interviewing/Meeting. Facilitating Joint Application Design (JAD) sessions and liaising with end-user management, customer and executive business sponsor during project life cycle. · Proficient in creating and documenting detailed artifacts: Business Requirements Document (BRD), Detailed Use cases, Functional Requirement Specifications, Technical Specifications, and Responsibility Matrix artifacts to capture business and System requirements. · Modeling the Current Business Process (As-Is) and the Future Business Processes (To-Be), identifying gaps via Gap analysis. · Utilizing Unified Modeling Language (UML) methodology to prepare Use-Case Models, Flow Charts, Activity Diagrams, Data Flow Diagrams and ER diagrams using Rational Rose / MS-Visio. · Adept at creating Test plan and Test Cases and UAT scenarios to ensure complete test coverage. · Adept at using Rational Clear Quest and Clear Case for defect reporting and Change Management. · Prepare end-user training manuals and conduct courses to ensure timely and accurate knowledge transfer. · Highly efficient in working with geographically diverse with cross functional and offshore teams to deliver quality, efficient and cost-effective solution by exercising PMO processes, to successfully implement time sensitive projects. · Quick –learner with invaluable interpersonal and problem solving skills. Strong team player committed to quality and building partnerships between business and IT teams. Technical Skills: Business / Data Modeling Tools: Rational Rose, MS-Visio, UML 2.0, Requisite Pro Business Intelligence Tools: Crystal Reports 9/Xi Compliance Standards: SOX Database: My SQL, MS-Access, Oracle 91/10g, TeraData, Active Directory Defect Tracking Tools: Mercury Test Director, Clear Quest. Web Services: XML, SOAP Office Productivity: MS-Office Suite, MS-Project, Fortent (AML Tool), SharePoint 2007. Operating Systems: Windows 98, 2000/NT/XP, UNIX. Work Experience: Business Analyst / Sr.QA Analyst, Wells Fargo - San Francisco. Aug 2007 – Present. Profile: Led Business analysis for Event Management, Case Management and Anti Money Laundering Technology (BSA) division that handles the process for detecting any AML practices and reporting and filing SAR for such suspicious activity. Responsibilities: · Gathered and Documented User requirements including functional requirements, Business rules. Interacted with developers to determine requirement’s feasibility and prioritizing requirements with users. · In AML project, involved in Vendor selection process. Worked closely with the vendor and provided support for 2 month pilot , testing, and development of vendor supplied reports. · Documented detailed Use Cases based upon high-level business/ functional requirements. · Created Project planning, Requirements and Testing templates, Project proposal Business Requirement Document, Test Plan and Project Metrics. · Documented Project Plan and assisted Project Manager to track the project during all phases starting from requirements gathering till implementation. · Assisted Project Manager in establishing Project Methodology, estimating resource needs, handling conflicts with finances and deadlines and presenting propositions to project sponsors. · Gathered requirements from Legal, Finance, HR, for the Enterprise Content Management System. · Facilitated review sessions with Line of Business and review usage scenarios and functionalities in order to obtain approvals for page designs and customize the solutions to the adhered problems. · Escalated and resolved functional issues by consulting with the appropriate line of business and the technical team. · Mentored Project team members to follow the RUP guidelines .Created and reviewed RUP documents and articrafts to initiate successful System Development Process. · Worked effectively with representatives of diverse departments to convey and implement project updates, action plans, tasks and deadlines. · Used tools such as MS Project for scheduling project tasks, tracking completion of tasks and sending out weekly progress to stakeholders. · Led the data analysis efforts for acquisition of new banks accounts and SARs and Data to be incorporated into the EM and AML systems. · Monitored and Improved Quality Assurance processes. · Responsible for setting deployment milestones, identifying risks, evaluating and prioritizing alternative solutions, making sure that the timelines are met and desired quality is adhered to. Environment: MS-Visio, MS-Office, Oracle 9i, XML, Tablix,Test Director, Web Logic, SQL, Active Directory,Windows XP, QTP 8.0, Clear Quest, SharePoint. Business System Analyst, REOA Corp, Fremont. (July 04 to May 07) Profile: Credit Authorization Systems, a technology division responsible for authorizing credit to Mortgage loan division. In Web based online Apply Loan System, Customer can go online to the company’s website and get the loan approval decision, after giving all required details. The application was basically for residential mortgage loan approval. For a few cases, which required further information, they can also set up an appointment date with company’s staff assistance online. Responsibilities: · Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements were not missed. · Interacted with the SME’s and Stakeholders to get a better understanding of client business processes and gather business requirements. · Conducted iterative meetings in order to gather detailed requirements and iron out any issues related to requirements. · Created and analyzed reports of web pages containing Broken/Dead links, URL links, Images, Text. · Documented User Requirements Specification (URS) with emphasis on differentiating Technical and Non-Technical Requirements. · Created Data Flow diagrams and Activity diagrams that outlined the software. · Facilitated review meetings and obtained sign-offs for various artifacts like URS, activity diagrams, data flow diagrams. · Prepared Use Case Diagrams, Detailed Use Cases and Functional Specifications of the system. · Prepared Test schedule/milestones and Test Metrics that contained data regarding the test cases, execution status, and their results. · Involved in integration testing by combining all the modules to determine if their interface functions properly together. · Reported and tracked defects, identified during the execution of test cases, using Clear Quest and facilitated UAT. · Coordinated with offshore team during system upgrade and migration phases to ensure smooth and error-free migration. · Created test cases (XML) for unit testing all the product changes to catch and eliminate any errors in the earlier phase of the process. · Worked on Change requests which involved getting business approval before deployment, making sure that all the test results have been reviewed and getting the same implemented in the live environment after roll back plans and processes are in place. · Involved in the design and maintenance of the company’s website created for real estate agents. · Conducted meetings with users/clients during requirements gathering phase. · Worked closely with development and QA teams during design and testing phases of the website. · Involved in Deployment and Production Support activities including Client and user group interaction, Design and Specification development based on discussions with various users from different departments and studying the existing system. · Prepared PowerPoint presentations for detailed demonstrations during end user training sessions. · Provided business knowledge to technical team during development phase. · Conducted meetings with SMEs (Subject matter experts) during requirements gathering. · Worked closely with technical team during development as well as post production phase to identify user requests and implement the modifications. · Documented all the legal and physical aspects of the property using customized software tools. · Worked effectively in a team environment with end users, vendors and team members. Environment: MS- Office, Real Viewer, MS-Visio, Test Director, Clear Quest, SQL, Tera Data, Active Directory, Oracle 8i, Windows 2000. Business Analyst / QA Analyst, FICUS Computer, Fremont. (May 01 to June 04) Profile: Ficus Computers is specialized in innovative software engineering solutions and is a full service provider of Software Consulting Services and Complete Packaged Solutions on a variety of hardware platforms, operating systems and technologies. Performed a role of project co-coordinator and handled configuration management, co-ordinate setting up of test environment for QA testing and release rollouts for their Voice automated Technology and Time tracking application. Responsibilities: · Develop extensive documentation on the requirements and functional specifications. (SRS & FRS) · Wrote full functional specifications for claims management system and communicated requirements to development teams through Rational RequisitePro. · Performed object oriented analysis and design and developed work flow diagrams using MS Visio. · Also Developed and designed Use Cases and Use Case diagrams, business flow diagrams, Activity/ Workflow diagram, Collaboration diagrams and Sequence diagrams using MS Visio · Implemented a linear approach to modeling certain project requirements, in order to enable optimal risk detection and priority assignment to requirements; this priority assignment is vital for use in mission-critical decision-making. · Worked as point of contact between users, stakeholders and developers. · Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. · Created, maintained and tracked Change Service Requests (CSR) for the project. · Updated User Requirement Specification (URS) based on the Change Requests. · Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing. · Wrote Test Procedures and Test Cases for user acceptance, functional and integration testing using Rational Test Manager. · Tested functionality of individual modules and also tested the interface between the linked modules. · Configured and used ClearQuest for defect tracking and reporting. Created reports that included a general overview, open bugs, new bugs and enhancement requests. Documented the defects and their trailing history in ClearQuest. · Created standardized templates for Test Cases, Test Scripts, Test Defect Log, QA Checklist etc. · Identified and created different test requirements in test manager based on design documents, business and feature requirements. · Involved in estimation for every new piece of work to be completed. · Ensure Timely Implementation & Commissioning of Solutions as per Customer Requests by coordinating with Implementation team. · Provided staff training on HR Information system. · Also provided user training on claims management system and HR Information system. Gathered Market & Customer Feedbacks & communicated to the Development Team Environment: Windows 98, 2000, Test Director, MS-Office, MS- Visio, Clear Quest. Education: Bachelor of Engineering in Electronics and Communications Engineering Madurai Kamaraj University, India (1998)

Business Analyst

Fremont, CA