District Manager

Troy Michael Rollings Profile Manager with relevant education and experience in efficiency process and implementation. • Excellent leadership skills, directing multiple projects with cross-disciplinary projects & teams. Skilled in identifying and prioritizing objectives, delegating assignments, ensuring individual and team accountability for the on-time, on-budget achievement of all projects. • Strong customer relationship management skills, serving as customer advocate supporting internal and external customers of all backgrounds and cultures. Solid ability to ensure compliance to expected standards and policies. • Proactive, resourceful leadership of problem-solving processes, resourceful in facilitating efficiency and facilitating effective issue resolution and collaboration across sales and operational channels. • Recognized by managers, clients, and colleagues as a focused, accountable team contributor and leader. Experience FLYING J DISTRICT ACCT. Manager 12/2006-Present • Operational performance of plaza’s within district (GA, FL, & AL) • Daily accounting and P&L responsibilities pertaining to fuel, C-Store, and Restaurant for the district. Traveling throughout the district (GA, FL, & AL) Once/Mo. • Maintaining the local payroll needs, staff scheduling Matrix, and varying related duties with a variety of staff/ vendors and customers. • Avg. # of staff/ reports 230 • Full P&L responsibilities w/P&L/ GL Corrections, as well as assisting with merchandising aspects. • Recent accomplishment’s incl. converting Accounting MGR role (store level) into Admin. MGR through out the district. Additionally, converting the district to cash integration. FLYING J GENERAL Manager 10/2005-10/2006 • Responsible for all aspects of the operations of the fuel, C-Store, and restaurant. • Maintaining the local payroll needs, staff scheduling, and varying relational duties and skills with a variety of staff/ vendors and customers. • GM Flying J Limon, Co. & GM of Julesburg, Co. Additionally, assisting North Platte, Ne. Flying J’s General Manager with facility and recruiting training. SCHRYVER MARKETING & SALES * TEMP. 6MO. CONTRACT 04/2004-10/2004 • Implementation of Dept. quality assurance program • Dept. financial analysis project • Additionally, oversee dept. of 30+ staff LABCORP OF AMERICA – PATIENT SRVCS. DEPT. MGR., Englewood, CO 1/2002–02/2004 • Oversee dept. of 58 staff through out Colorado. • Managing multiple sites through out the state of Colorado, reporting minor financials/ P&L’s for each site. • Manage daily production volumes, and completed quarterly corporate inspections of sites. • Generate weekly quality (QA) measurements to indicate process improvements. • Developed/ Created corporately adopted staffing efficiency plan/matrix. • Oversee the Dept. Payroll. QUEST DIAGNOSTICS, Denver, CO 07/1997–01/2002 Dept. Supervisor, Saint Anthony Central Hospital. • Provided thorough and proactive dept. training needs and assessments • Managed staff of 35 FTE’s with 24 hr. sched.. • Achieved 100% in customer satisfaction surveys. • Oversee the Dept. Payroll Continued Page 2 Troy M. Rollings Page 2 - tr0yboy@msn.com – 1255 Newport RD Macon, GA. 31210 – 478-254-4795 U.S. Navy, Millington, TN. 1991–1995 Hosp. Corpsman; N-5 Stinger (Command Naval Middle East Forces) • Supported and aided in surface to Air defense systems. • Facilitated project meetings to gather requirements, develop project scope, and report project status. Built consensus and facilitated decision-making processes among Senior Officers, technical, and functional teams. Education Bachelor of Science, Business Management, 12/2004, UNIVERSITY OF PHOENIX Denver, CO courses completed towards Certification: • MCSE systems engineering • Total Quality Management (TQM1) • Financial Analysis 1 & 2 • Human resources Mgt. Technical Skills Proficient user of Microsoft Certified Software Systems & Applications Demonstrated ability to rapidly develop technical expertise in a broad range of applications software and hardware. Experienced with ADP Payroll Systems, Ceridian Time and Attendance, and others. Experienced with various efficiency/ staffing matrix plans

Assistant Director

Macon, GA