CAREER SUMMARY Customer Service professional with over 25 years' of experience (as both manager and representative) in the Finance and Client Service industry. Ability to build strong rapport with personnel, customers, and associates based on knowledge, professionalism, and integrity. Areas of expertise include sales, finance and investments. Enhanced knowledge and skills through continuing education opportunities. QUALIFICATIONS AND RELATED SKILLS * Excellent work ethic with superb team and leadership skills. * Consistent performer ensuring customer satisfaction while developing customer loyalty. * Extremely well versed in all financial related products including IRA's, 401k and annuities.

Highlights:

• Call Center
• Customer Service
• Management
• Sales
• Sales Support
• Support
• Email
• Leadership
• Financial
• Fraud