manager

KEVIN SULLIVAN 8210 Green Parrot Road, Unit 208 Jacksonville, FL 32256 simmseaver@gmail.com 904-221-7432 KEY WORDS Multi Unit Restaurant Manager • Food And Beverage Purchaser • Inventory Control Distribution Supervisor • Event Coordinator • Outside Sales Branch Manager Banquet • Catering • Customer Service PROFESSIONAL OBJECTIVE: Food and Beverage CAREER HIGHLIGHTS SALES REPRESENTATIVE TruGreen, Jacksonville, FL ●Sell programs and service to present and prospective customers through means of traveling around assigned territory and conducting lawn analysis. ●Conduct follow-up calls to prospects that were interested but not ready to purchase. (December 2008 to Present) HEAD RESTAURANT AND BANQUET SERVER Copeland’s Restaurant, Jacksonville, FL Customer Service: Provide exceptional customer table service. Resolve customer complaints. Recognize customer intoxication. Collect payments from customers. Serve food and beverages to patrons. Use oral or written communication techniques. Use computers to enter, access or retrieve data. Perform food preparations duties, garnish and decorate dishes, prepare table for meals, replenish supplies of food table ware or linen. (August 2006 - September 2008) RESTAURANT AND BANQUET SERVER Jack Baker’s Lobster Shanty, Toms River, NJ Provide exceptional customer service to tables. Collect payments from customers. Serve food and beverages to patrons. Use oral or written communication techniques. Use computers to enter, access or retrieve data. Perform food preparations duties, garnish and decorate dishes, prepare table for meals, replenish supplies of food, table ware and linen. Clean tables or counters. (June 2005-July 2006) MULTI UNIT MANAGER HMS Phoenix Sky Harbor Airport, Phoenix, AZ Managed Great Steak and Potato, TCBY Yogurt, Pretzelmania, Juiceworks, Pizza Hut, Fox, Sky Bar, Gorden Beirsh Brewery, Starbucks Coffee, and California Pizza Kitchen. ●Certified Trainer for Pizza Hut and Great Steak and Potato. Consistently exceeded sales goals. Responsible for all training and ensure staffing of all associates. Liaison to America West Airlines to ensure safety and security of passengers before boarding. Assign work to staff or employees. (2002-2005) KEVIN SULLIVAN 8210 Green Parrot Road, Unit 208 Jacksonville, FL 32256 simmseaver@gmail.com 904-221-7432 BRANCH SALES MANAGER Colorado Prime Foods, Phoenix, AZ, Denver, CO and Sacramento, CA More than doubled each locations monthly, quarterly and annual sales profit. Liaison between cooperates office, regional office, customer service, shipping department and our local customers. Responsible for hiring, training and the retention of both sales and telemarketing staff. Establish employee performance standards. ● Hire, discharge, transferred and promoted workers. Advise customers on product selections and conduct sales presentations. Developed budgets, monitor consumer or marketing trends, analyze market and delivery systems, conduct market research, analyze sale activities or trends, oversee sales programs. (1991-2002) ASSISTANT PURCHASING DIRECTOR Marriott at Phoenix Sky Harbor Airport, Phoenix, AZ Purchased, distributed and tracked inventory for over fifty Food and Beverage Units. Responsible for hiring, training and retention of shipping and receiving staff. Organized outbound banquets for Phoenix Suns and Arizona Cardinals. Assisted in coordinating annual Children’s Miracle Network Golf Tournament. (1984-1991) EDUCATION Chef’s Culinary Degree, Brick Township Vocation Culinary, Brick Highschool Brick NJ (1982-1984) Business Management, Ocean County College Toms River, NJ (1984-1986)

Food Service Manager

Jacksonville, FL