Kitchen Management

Michael F. Bird 243 County Rd. 513 ▪ Frenchtown, NJ 08825 ▪ (973) 769-0174 ▪ tbirdmfb@aol.com Achievement-oriented Management Professional skilled at recognizing and launching the steps needed to attain objectives seeks career opportunity within your organization. Offering 20+ years of progressive experience handling confidential information and facilitating a broad range of company initiatives; combines strong planning, organizational and communications skills with the ability to ensure smooth flow of daily business within fast-paced, changing and time sensitive business environments. Foster a team work environment to increase productivity and enhance employee morale. Proven track record of exceeding expectations while ensuring bottom line profitability. Efficiently prioritizes a broad range of responsibilities to consistently meet deadlines and objectives Effectively communicates with management, all levels of staff, diverse client base and community at large Assimilates quickly in transitions, switching roles as needed to maintain productivity; flexible and adaptable Leadership skills include recruiting, hiring, training, supervising and mentoring diverse teams of personnel, from entry level to senior level management positions. SKILLS & abilities Account / Retail Management – Provide comprehensive leadership and management guidance in fast-paced, changing environments that depend on efficiency and accuracy. Maintain a professional demeanor at all times. Facility Leadership – Create and oversee daily business activities for over-performing facilities in extremely competitive markets. Establish a work force of well-trained and highly motivated professionals to consistently exceed targeted goals and objectives. Serve as liaison between contractors, vendors and diverse client base. Public / Customer Relations – Well-developed interpersonal and customer relation skills. Able to communicate, relate, offer assistance, and handle stressful situations with competence and assurance. Team Leadership – Facilitate a team approach to enhance staff productivity, efficiency and morale. Logistics – Ensure adequate inventories on hand, while decreasing costs and streamlining operations. Work with a variety of vendors and suppliers to ensure prompt delivery of product. Customer Service – Provide superior customer service by maintaining in-depth industry knowledge and ensuring staff provide exemplary customer service at all times; adept at handling and resolving confrontational situations. EMPLOYMENT HISTORY Independent thinker; can be counted on to initiate tasks and follow through to completion with minimal supervision. Willing to embrace new ideas and methods to consistently meet or exceed performance objectives and goals. Team player with cooperative, participatory and supportive attitude. Kitchen Manager Chuck E Cheese, Union, NJ 2008-Present Staffing-Training-Inventory-Ordering-daily plan-Customer Service-Food Cost-Beverage Cost-Labor Cost Control Owner / Manager Plaza Lanes, Inc., Madison, NJ 1998-07 30-Lane Bowling Alley ▪ Pro Shop ▪ Lounge ▪ 18 Employees ▪ Promotions ▪ Financial ▪ Marketing Owner / Manager The Bird Corporation, Chaham, NJ 1988-98 17-Vehicle Limousine Service ▪ 20 Employees ▪ Short - /Long- Term Planning ▪ 100% Customer Satisfaction Beverage Manager Inter Continental Hotel, Hilton Head, SC 1986-88 Promoted From Lounge Manager ▪ 325 Rooms ▪ 4 Lounges & 2 Restaurants ▪ 25 Employees ▪ Leadership Dining Room Manager Garden City Hotel, Garden City, Long Island, NY 1985-86 280 Rooms ▪ Staff Hiring, Training & Mentoring ▪ Customer Service ▪ Cost Cutting ▪ Staff Leadership Assistant Hotel Manager Miami Lakes Inn & Country Club, Miami Lakes, FL 1983-85 Promoted From Restaurant Manager ▪ Entertainment Booking ▪ Promotions ▪ Staff Leadership ▪ Budgets Dining Service Manager Air Florida, Miami, FL 1980-83 Assisted with Galley & Beverage Cart Design For New Aircraft ▪ Project Leadership ▪ Staff Mentoring Assistant Beverage Manager Playboy Resort at Great Gorge, NJ 1977-80 Three Promotions ▪ Oversaw 9 Lounges ▪ Staff Training/Mentoring ▪ Inventory Control ▪ Budgets

Kitchen Management

Frenchtown, NJ