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» OBJECTIVE - Highly motivated, career driven, Executive Manager with an accomplished background surpassing operating goals with a direct hands-on approach: Recognized for motivating team members to increase their level of performance and minimizing dire
Alan Chance Smith 4141 Horizon North Parkway #821 Dallas, TX 75287 (214) 534-0598 cell (972) 930-0341 fax chancesmitty1@yahoo.com »Executive Manager« * Dynamic Planning * Fluid Operations * Strategic Alliances * Superb Leadership » OBJECTIVE - Highly motivated, career driven, Executive Manager with an accomplished background surpassing operating goals with a direct hands-on approach: Recognized for motivating team members to increase their level of performance and minimizing direct labor costs. Actively pursuing an opportunity with a company in need of a dynamic leader to join their team and propel revenue growth via unique business planning, consistent operations management & strengthening client relations. » EXECUTIVE PROFILE – Impressive career in operations / multi-facility management, spearheading expansion with strategic initiatives: skyrocket revenue growth by as much as 257% within first year, penetrated new & challenging markets, revamped unproductive infrastructures, redesigned product lines, made advantageous buying decisions, persuasively negotiated, & reduced cost across the board. » Track record consistently increasing profit margin via the application of strengths in core competencies: »Core Competencies« * Team Building * Proven Leader * Cost Reduction * Revenue Growth * Quality Control * Increase Profits * P & L Management * Strategic Alliances * Product Management * Client Relationships * Mentoring & Coaching * Acquisitions & Mergers * Operations Management * Successful Negotiations * Dynamic Business Planning »Career Accomplishments« * Leadership – Spearheaded an unmatched 314% district expansion from 2007 to 2008 partially through development of strategic alliances with major accounts. * Team Building – Amassed remarkable management team by identifying competent talent, instilling a strong work ethic, & strengthening referrals that reduced direct labor costs by an astounding 11% in 2007. * P & L Management – Drove district net profits from $112,092 in 2007 up to $360,336 in 2008, an unprecedented increase of 321%. * Negotiations / Acquisitions – Increased district revenue by an impressive 210% by successfully negotiated acquisitions of 9 accounts with SAVA SENIOR CARE rehab facilities in 2008. * Client Relationships – Improved facility tour scores by 18% in 2007 through strengthening client relationships, implementing quality control inspections, & solidifying consistent operations. * Product Management – Skyrocketed sales by over $300,000 by uniquely diversifying a depreciating product line in the 2004 gift industry. * New Market Identification – Rapidly advanced sales 343% from 2001 to 2004 by aggressively marketing products to gift retailers nationally at wholesale trade shows in thriving market areas. * Dynamic Business Planning – Surpassed grand opening event sales expectations with cost effective marketing and dynamic business plan in 1998. »Professional Experience« Healthcare Services Group, Inc. Dallas, TX Senior District Manager Environmental Services 2006 – 2009 * Fluently directed environmental operations (housekeeping, linen, and floor care) for as many as 25 Hospitals & long term care facilities (over 3000 total beds). * Efficiently managed over 300 employees along with a yearly budget of $3.5 million dollars. * Spearheaded a district that expanded an unmatched 314%. * Amassed remarkable management team by identifying competent talent, instilling a strong work ethic, & strengthening referrals that reduced direct labor costs by an astounding 11%. * Drove up district net profits by $248,244, an unprecedented increase of 321%. * Increased district revenue by an impressive 210% by successfully negotiated acquisitions of 9 accounts with SAVA SENIOR CARE rehab facilities. * Improved facility tour scores by 18% through strengthening client relationships, implementing quality control inspections, & solidifying consistent operations. * Gatekeeper for required employee training and education (OSHA & JCAHO). * Recognized Regional Training Manager for the state of Texas (144 facilities). * Pre-paired biweekly payroll for input of 300+ associates. * Regular maintenance and repairs of commercial floor care equipment. Just Quackers Princeton, TX Director of Operations 2000 –2006 * Prosperously directed product manufacturing & shipping operations. * Intuitively managed all shipping & receiving, inventory, cost control, P & L management, quality control, financial records, customer service, weekly payroll, & staff development & training. * Skyrocketed sales by over $300,000 by uniquely diversifying a depreciating product line. * Rapidly advanced sales 343% by aggressively marketing products to gift retailers nationally at wholesale trade shows in thriving market areas. * Personally responsible for over $1.2 million in sales over a 1 year span. * Fabricated & executed diverse sales presentation to retail giants including Wal-Mart, Bells Department Store, and Cracker Barrel Restaurants. * Increased net profits by a lucrative 311%. The Silver Dollar Restaurant & Bar Charleston, SC General Manager 1998 – 2000 * Proficiently directed all inventory, cost control, P & L management, quality control, financial records, customer service, weekly payroll, & staff development & training. * Surpassed grand opening event sales expectations by 58% with cost effective marketing and dynamic business planning. * Consistently increased monthly profits by creatively contracting & marketing desired nightly entertainment. »Education & Classes« Trinity University San Antonio, TX * Successfully completed courses in business, finance, marketing, and psychology. * Affluent in Word, Excel, PowerPoint, Outlook, CS Photo Shop, Quick Books, MEDEA Custom Talk Show Presentation Software. »Organizations« * 3 year letterman for the Trinity University Football Team. * Member of the Triniteer Service Fraternity at Trinity University.
Managing Director
About Me
Industry: |
Management & Business |
|---|---|
Occupation: |
Managing Director |
Ideal Companies: |
Sodexo, Aramark, Hospital Housekeeping Systems |
Education level: |
Associate |
Will Relocate: |
Yes |
Location: |
Dallas, TX |
Work Experiences
10/2006 - 2/2009
Healthcare Services Group, Inc.
Manager
- Senior District Manager, 4/07 to 2/09
Regional Recruiting / Training Manager, 2/07 to 4/07
Account Manager, 10/06 to 2/07
Description:
Plan, direct, & coordinate environmental service (housekeeping, laundry, & floor care) operations ($5.5+ million annual budget) & personnel (300+ associates) of facilities (25+ accounts), such as hospitals, long term care facilities & other medical clinics (3,000+ total beds).
Tasks:
• Inspect work performed to ensure that it meets specifications & established standards.
• Plan & prepare employee work schedules & job routines.
• Perform or assist with cleaning duties as necessary. • Investigate complaints about service & equipment, & take corrective action.
• Coordinate activities with other departments to ensure services are provided in an efficient & timely manner.
• Check equipment to ensure that it is in working order.
• Inspect & evaluate the physical condition of facilities to determine the type of work required.
• Select the most suitable cleaning materials for different types of linens, furniture, flooring & surfaces.
• Instruct staff in work policies & procedures, required training & education (OSHA & JCAHO), & the use & maintenance of equipment.
• Forecast necessary levels of staffing & stock at different times to facilitate effective scheduling & ordering.
• Inventory stock to ensure that supplies & equipment are available in adequate amounts.
• Evaluate employee performance & recommend personnel actions such as promotions, transfers & dismissals.
• Establish & implement operational standards & procedures.
• Select & purchase new equipment, supplies & furnishings.
• Recommend changes that could improve service & increase operational efficiency.
• Screen job applicants, & hire new employees.
• Perform financial tasks, such as estimating costs & preparing & managing budgets.
• Prepare reports on activity, personnel & information such as work performed & departmental expenses.
• Negotiate contracts with clients & vendors.
Selected Contributions:
• Spearheaded a 314% district expansion partially through strategic alliances with major accounts.
• Amassed a remarkable management team by identifying competent talent, instilling a strong work ethic & strengthening referrals that effectively cut district direct labor costs 11%.
• 210% district revenue growth via persuasive negotiations & acquisitions of 9 new accounts.
• Strategically improved district facility tour scores 18% through strengthening client relationships, implementing quality control inspections & solidifying operations.
• 321% increase in district profits during my first year.
• Recognized Recruiting / Training Manager for the entire region (Texas & Louisiana – 144 accounts).
8/2000 - 10/2006
Just Quackers
Director / VP
- Director of Operations, 8/00 to 10/06
Description:
Plan, direct, & coordinate operations ($1.5+ million annual sales) & personnel (15+ associates) of wholesale manufacturing company (350+ product line) in the gift industry (1200+ retail store customers).
Tasks:
• Direct & coordinate activities of departments concerned with the production, sales & distribution of products.
• Manage staff, prepare work schedules and assign specific duties.
• Review financial statements, sales & activity reports, & other performance data to measure productivity & goal achievement & to determine areas needing cost reduction & program improvement.
• Establish & implement departmental policies, goals, objectives & procedures as necessary.
• Determine staffing requirements, & interview, hire & train new employees.
• Direct & coordinate financial & budget activities to fund operations & increase efficiency.
• Determine goods & services to be sold, & set prices & credit terms, based on forecasts of customer demand.
• Perform sales floor work such as greeting & assisting customers, stocking shelves & taking inventory.
• Develop & implement product marketing strategies including trade show selection & sales promotions.
• Direct non-merchandising departments of businesses, such as advertising & purchasing.
• Plan store & booth layouts, & design displays for selected wholesale trade shows.
Selected Contributions:
• Skyrocketed sales of $300,000+ by uniquely diversifying a depreciating product line.
• Rapidly advanced revenue 343% through creative marketing at trade shows in thriving market areas.
• Fabricated & executed diverse sales presentations to retail giants, such as Wal-Mart, Bells & Cracker Barrel.
• Personally responsible for $1.2+ million in sales over a span of 1 year.
12/1997 - 7/2000
