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Senior Manager, Functional Excellence
General Operations management including customer service , distribution, procurement, etc.
Senior Manager, Functional Excellence
About Me
Industry: |
Management & Business |
---|---|
Occupation: |
Senior Manager, Functional Excellence |
Ideal Companies: |
High Tech, Service Businesses |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Milford, MA |
Work Experiences
4/2005 - Present
(private)Executive
- Responsible for Global Distribution, Product Remanufacturing, Customer Service, Technical Support, Training, IT, Facilities, Fleet Vehicles, & Quality Assurance. Member of Executive management team reporting to CEO.
4/2001 - /2005
Cynosure, Inc
Executive
- As a direct report to the CEO, responsible for the global servicing and support of Cynosure’s customers in over 17 countries, with >3,000 installed systems. Functional worldwide responsibilities for Call Center & Technical Support, on-site servicing, Logistics, multiple Repair Depot operations, Training, International Servicing Dealers, the management of the Corporate MIS, Facilities, and Legal departments. Responsible also for the development and management of Cynosure’s minority ownership of a $30M+ Medical SPA Franchiser with operations in 35 U.S cities.
4/1996 - /2001