System Administrator / Data Center Manager/ Systems Analyst

7/2006 - Present

Individual Contributor

• Monitor and maintain GLC’s current host and network system including Citrix / Reflections / T1 / Redhat Linux Database load. Windows 2003 SQL Database Load. Support and maintain the GLC primary and backup datacenters. (ES040 Cluster) Analyze Alpha Cluster configuration and make enhancements to HW/SW to improve performance. Upgrade OpenVMS, Install and configure software, Setup accounts and security. Make performance enhancements (Sysgen-Modparams) to V8.2 of Open VMS Alpha Cluster. Monitor entire GLC network to ensure proper performance. Create DCL scripts to enhance system performance and Computer Operations. Trouble shoot and analyze system problems. Prepare, plan and approve successful completion of the daily and nightly draws. Monitor and execute daily draw processing. Compare and document ICS and GTECH production processing results. Perform daily and/or voice updates of IVR system, GLC web page, and SRS database. Perform testing of upgrades or modifications to system, network, ICS and any other major software application/hardware as needed.

12/2004 - 7/2006

Encompass

Individual Contributor

• • Manage PC environment windows 2000 & XP for installs and maintenance • Manage Alpha system, running Open VMS V7.3-2 utilized for warehouse inventory • Utilize Move-X software for material management of warehouse. • Performed various miscellaneous logistics operator tasks

5/2003 - 12/2004

Clayton County Public Schools

Individual Contributor

• Substitute Teacher for elementary, middle and high school classes as needed.

7/1999 - 5/2003

Emory Hospital

Individual Contributor

• • Provide technical system support for Alpha-Cluster running Orders, Lab and Pharmacy. • Leader of Open VMS / Technical Support Group/ Cerner Applications • Interface with hardware/software vendors to resolve system problem. • Plan/Manage Disaster/Recovery for Alpha Systems and work with D/R team. • Provide secondary system support for Radiology and IDX system that utilizes Mumps DB • Analyze system performance and system failures including core dump analysis. • Make recommendations for enhancements in the hardware and software infrastructure. • Tune RMS files by modifying the record bucket size, index size and data compression. • Train applications group on how to tune RMS files and reorganize the Billing file. • Lead Emory support staff in the successful VAX to ALPHA migration project. • Upgrade the Open VMS operating system. (V6.0 up to V7.3-2) • Upgrade and install all layered products for Open VMS/Tune VAX/Alpha systems • Install and configure Multinet's TCP/IP network software on an Alpha 8400 Cluster. • Supervise performance measurements on two Alpha 8400's by utilizing ECP software. • Configure and manage large disk pools including shadow sets. • Write DCL scripts to automate administrative processes/procedures. • Modify system parameters; modify cluster parameters to enhance system performance. • Alpha Galaxy configuration/management for Production and Test / Alpha 8400 Cluster. • Configure and Manage HSJ40/50 and HSG80 Disk controllers (Fiber) (EMC) • Responsible for on-call issues/problems 7 x 24.

12/1998 - 7/1999

CheckFree Corp.

Individual Contributor

• • Primary responsibility Management. Administration of all DEC/Alpha Systems. • Responsible for setting up two DEC/SNA gateways from Alpha to mainframe utilized in Production. • Provide Network Support - routers, switches, patch panel, Ethernet, X.25. • Manage and configure three DEC Alphas in a Y2K test environment. • Upgrade VMS operating system. Install VMS layered products. • Provide system performance tuning/management, system analysis and capacity planning. • Business continuity plan, development, testing and maintenance for system hardware. • Create Disaster/Recovery procedures. Perform Disaster/Recovery test. • Monitor/support SUN Solaris systems/Backup (Unix) • Configure disk storage - Stripe/Raid/Mirror sets. Configure hsj40/hsz50/hsg80 controllers (Storage Works Disk Arrays) • Create performance charts utilizing DEC_PA software and Microsoft excel spreadsheet.

1/1992 - 1/1999

BellSouth Information Systems

Manager

• • Management of Computer Operations Support Staff including Operations Manager. • Management of Operating/Capital budget • Worked with Production to achieve availability goals while complying with delivery, quality control and integrity for the Real Yellow Pages for BellSouth. • Design/Configure hardware/software from the ground floor up. • BCP for D/R wrote documentation that contained procedures & guidelines to help recover and restore data centers hardware/software at hot-site. • Business Impact Assessment on system down-time and cost of yellow-pages missing printer date. • Specified the system hardware, software and license requirements needed for system restore at SunGard. • Wrote procedures for disk and database restores for system recovery. • Backed up all files, disk and databases needed for system restore and data synchronization at hot-site. • Sent all backup tapes to a vault company on a daily basis for off-site storage. • Worked with vendors on getting temporary licenses for third party software needed for D/R test. • Twice a year D/R plan was tested at SunGard. • Twice a year would have BellSouth switch T1-Circuit from BIS to hot-site for test (SunGard) • After system restore Production personnel tested the system for errors at SunGard. • Trained System Administrator on BIS system recovery and data restore at hot-site. • April 7, 1997 received the BellSouth award for excellence (Database, Raid-5, Conversion). • Interfaced with vendor personnel at both the technical and administrative/marketing levels. • Evaluated and negotiated the purchase of hardware/software. • Responsible for VAX to ALPHA migration strategy. Includes business case development and evaluation. • Manage Alpha Cluster, VAX Cluster, HP/Compaq servers and DECServers. • Upgrade VMS operating system. VMS layered product support. Third party software support. • Perform installation of all layered products. Performance tuning. Performance management. • Provide system analysis and capacity planning. Configuration of Clusters. Removal of Clusters and single & multi nodes from service. • Configured and set up 40 GB raid-set for Yellow Page Database. (DBMS) • Restored DBMS database to new disk configuration • Install and configure SUN Solaris Operating System. (UNIX) • Manage DECnet and TCP/IP (hubs-routers) network. Provide Network Support. • Created capacity planning/performance charts utilizing DEC_PA software and Microsoft excel spread sheet. • Management of all aspects of computer operations on an IBM-4341 DOS/VSE VM system. • Managed/scheduled monthly, quarterly, semi-annual, and yearly close-outs of (Inventory, PR, G/L …etc) • Managed Database back-outs and VSAM file rebuilds. • Maintained the integrity and balance of VSAM files. • Managed CICS and 3705 system