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IT Manager

Resourceful professional with proven experience specializing in maintaining successful operational departments. Strengths include vendor management, innovative process improvement, cost reductions, client satisfaction, team development, staff leadership, increased productivity, and utilization of technology to reach company objectives.

Manager

Broken Arrow, OK

About Me

Industry:	Information Technology
Occupation:	Manager

Education level:	Bachelor
Will Relocate:	Yes
Location:	Broken Arrow, OK

Work Experiences

1/2003 - 3/2007

EDS

Manager

•Managed asset life cycle for seven domestic Data Centers with 35 distributed employees. Streamlined Data Center Asset Management operations and improved productivity 100%. •Implemented projects to improve processes and procedures to deliver accurate technology assets. •Managed project to provide an automated global reporting functions for Data Center assets, improved SOXA performance.

8/1998 - 1/2003

EDS / The Sabre Group

Manager

•Managed five domestic Print, Mail and Microfiche Output Centers for American Airlines, Sabre and U.S. Airways with 63 distributed employees. •Reduced cost of volume commercial print by 50% per print page. •Managed outsourcing projects for microfiche and mailing / inserting operations which reduced company costs and improved customer satisfaction. •Negotiated contracts and managed vendor relations, consolidated services and reduced company cost and customer turn time.

1/1995 - 8/1998

The Sabre Group

Manager

•Managed a development team of 29 programmers and 6 project managers. •Managed new development projects for systems that integrated distributed and mainframe systems. •Supported corporate financial systems. •Completed Y2K conversion projects of legacy systems.

5/1990 - 1/1995

American Airlines

Manager

•Manager of 30 project administrators and 30 warehouse personnel. •Researched, funded and managed project implementation of major system replacement. •Developed a technical training curriculum to improve employee performance. •Improved employee satisfaction, performance and customer relationships.