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RssQUALITY ASSURANCE MANGER

I'm looking to began and help any company i work for to continue to grow and make them better. I'm self motivated and understand the quality of good hard work. I'm looking for a company to grow and stay as long as they would allow me.

Customer Service Manager

Las Vegas, NV

About Me

Industry:

Customer Service

Occupation:

Customer Service Manager

Ideal Companies:

BANKS, POST PRODUCTION (FILM AND VIDEO), CUSTOMER SERVICE
 

Education level:

High School/GED

Will Relocate:

Yes

Location:

Las Vegas, NV

Work Experiences

8/2000 - Present

(private)

Manager

  • In my service I assist several supervisor’s and attended to all client rep’s request of updating reports and scheduling work for the department.I scheduled up to 12 rooms with three different shifts. I managed from 12 to 22 staff members on three different shifts! Quality control, i viewed client tapes and made sure the television standard was within the required specks.

1/1999 - /2000

FIDELITY NATIONAL TAX SERVICE

Entry Level

  • Answer incoming phone lines regarding security issues. Responsible for security passes and log book and fingerprinting. Create correspondence and data entry. I had the responsibility of faxing and photo coping of all top clearance documents and order forms. Kept track reserved parking for upper management and clients. Filing of all new order forms.

3/1996 - /1999

PARASON (GUARD SYSTEMS)

Individual Contributor

  • Answer incoming phone lines regarding security issues. Responsible for security passes and log book and fingerprinting. Create correspondence and data entry. I had the responsibility of faxing and photo coping of all top clearance documents and order forms. Kept track reserved parking for upper management and clients. Filing of all new order forms.

1/1993 - /1994

FIDELITY CREDITOR SERVICE

Entry Level

  • I contacted and located delinquent customers by using TRW, Cross directory and fictitious business.

3/1990 - /1993

BANK OF AMERICA

Entry Level

  • I answered high volume incoming calls regarding current and past due accounts. Locate Contacted and located delinquent customers by using TRW, Cross directory and fictitious business.

Skills

Skill Rating
typing StarStarStar
typing StarStarStar
typing StarStarStar

Keywords