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IT Professional with 15 Years Experience
Hello. I am a well rounded IT Professional with 15+ years of experience. I have worked with fortune 100 and 500 companies. I am looking for a new start the IT market place. I would enjoy something in the Server/Network Administration, Project Management, or Hospital Information Services. It would be nice to work for an IT Department in a hospital. I am on the look out for a new career. Where I am now I have been cut back in hours and I know its only time before I am let go due to the economic turmoils that are happening with in the job market. I really need your help in finding a position in Richmond, Fredricksburg, Harrisonburg, or Charlottesville Virginia areas. I am willing to commute to my job location however I can not relocate at this time.
Application Support
About Me
Industry: |
Information Technology |
---|---|
Occupation: |
Application Support |
Ideal Companies: |
Hospitals, Universities, Fortune 100 or 500 companies. Really No particular business I adapt very well to my job role. |
Education level: |
Associate |
Will Relocate: |
No |
Location: |
Ruckersville, VA |
Work Experiences
2/2003 - Present
(private)Individual Contributor
- Laboratory Interface Engineer Promoted in 2006 Manage and Develop system interfaces that link software to hospital's LIS systems • Project Leadership • Define and achieve client needs through one-on-one sessions and on-going communications until LIVE implementation of project • Test interface(s) during Integrated Testing phase. Correct deficient Code or Processes • Quality Overview of Site Scripts within a review board to detect “bugs” • Conduct post site monitoring for quality assurance and problem resolution • Training site to use the new functions added into the software for monitoring and managing the interfaces and test results • Work with HL7 protocol or terminal(s) (VXConnect, Reflections) scripted type interface. • Experience With Meditech, Cerner, Misys[Sunquest], EPIC, and other Lab Information Systems.
2/2003 - 2/2005
Medical Automation Systems
Individual Contributor
- Field Engineer
In-house phone support and On-site installation of the RALS Software and Hardware.
• Test LAN Lines for Connectivity • Rack Mount RALS Server (HP or Dell server running Windows 2000/03 and MS SQL Sever)
• Install Workstation in Hospital Laboratory (Windows XP/2000) • Setup Download stations that connect to test devices through out hospital
• Resolve Technical Support for RALS software • Logging and Track problem Calls through Helpdesk software
• Provide after hours on-call support • Handle RMA of broken equipment
• Provide support system upgrades (remote upgrades of software) • Provide vendor/partner Firmware fixes, upgrades.
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• Test LAN Lines for Connectivity • Rack Mount RALS Server (HP or Dell server running Windows 2000/03 and MS SQL Sever)
• Install Workstation in Hospital Laboratory (Windows XP/2000) • Setup Download stations that connect to test devices through out hospital
• Resolve Technical Support for RALS software • Logging and Track problem Calls through Helpdesk software
• Provide after hours on-call support • Handle RMA of broken equipment
• Provide support system upgrades (remote upgrades of software) • Provide vendor/partner Firmware fixes, upgrades.
2/1998 - 2/2003
Computer Science Corporation
Individual Contributor
- Managed local area network, servers, and workstations.
Responsibilities
• Reported directly to Director of General Dynamics Shared Resources - Served as liaison to Vendors and Management
• Offered hands-on training of software and hardware to employees
• Designed Contingency Plan for Servers and LAN/WAN network (fail over 1hr max down time).
• Designed Disaster Recovery Plan for site (Max 4hr Downtime)
• Controlled yearly budget
• Project Management
o Peoplesoft Upgrades (client / server)
o Phone System Upgrade
o Payroll MICR Printer research and replacement (cut ownership cost by 75% increase productivity by 300%)
o Building and Site growth expansions
o TALX voice recognition call routing software/hardware for Service Center
• Payroll Service Center (helpdesk) design/installation
• WorldCom to AT&T transition during WorldCom Collapse
• Asset Tracking
• Order fulfillment of new hardware/software as needed per department
• Backup and Restore process for storing 500+ Gigs of backup storage on site and off site
1/1997 - 2/1998
Bell Atlantic (Central Operations Group)
Individual Contributor
- Managed 120+ workstations and Users supported proprietary Mainframe and PC applications. Microsoft Workstations, Reflections Terminal Emulation. Right Fax Server. Advised Sr. Management of technical efficiencies to better the departments over all roll in the company.
1/1996 - 1/1997
Allied Signal
Individual Contributor
- Job Role split between NJ/VA role as Desktop support for engineering department. Supporting 200+ engineers in VA and New Jersey. Autocad, and other engineering applications.
4/1989 - 6/1995
The Computer Doctor, Inc.
Executive
- Financial, Management of day to day business, Contracting with Government local and state for workstation and server service contracts, software engineering, computer repair, and sales.
Education
1988
Associate Degree
Piedmont Virginia Community College
- Computer Science
1985
High School/GED Degree
William Monroe
- General