I am a TeamPlayer and enjoy a challenge.

6/2005 - 6/2005

Guam Legislature Senator Jesse Lujan

Manager

• I was responsible for all administrative operation of the day-to-day operation. I handled all of the Senator’s calendar appointments. I received clients, screen all calls and assign office personnel to handle client’s needs. I was responsible for all of the accounting functions to include time-keeping. Coordinated all appointments for the Senator up to and including representation when requested. I attended Board Meeting on behalf of the Senator. I interacted with other government agencies and other senatorial offices for scheduling.

2/2005 - 2/2007

Office of the Attorney Generalof Guam

Manager

• Formulate administrative and operational policies and procedures, reviews and evaluate program process and progress; interprets administrative policies and procedures and other guidelines governing management services. I coordinated the technical administration of management services with Personnel Office, Budget Office, Procurement Office and other agencies involved in the activities of the department. Prepare correspondence and reports concerning the administrative operations or related matters and in securing and administrating federal grants; assures compliance with local and federal requirements and program guidelines. Handle all disciplinary actions in accordance with the Civil Service Commission Laws. Prepares the Budget for each fiscal year and insuring that we are properly budgeted in all areas of the department.

2/2005 - 2/2007

Attorney General of Guam

Manager

• I supervised the State Disbursement Unit for the Child Support Enforcement Division. In this capacity I prepared monthly financial statements as to the collection of the Child Support and disbursement for the Department of Administration. I coordinated all policies and procedures regarding payments made to Child Support. I handled all complaints regarding payments to clients. I implemented the Kids First Card, which was a Debit Card for clients to get child support payments through electronic transfers. I coordinated and headed the program up to and including the design of the card with Bank of Guam. The program is still in full force and has been a successful tool in getting the payments to the clients quicker. I handled all of the outreach programs for child support. I ordered and handled all procurement process for the division. I served as the Special Assistant for the Attorney General of Guam in all areas.

1/2002 - 1/2004

Government CNMI Liason Office Guam

Manager

• I was responsible for all administrative work up to and including all accounts payables & receivables. I maintained and coordinated patient subsistence allowance, hotel accommodations, and medical appointments. I coordinated all arrangements for patients transiting to other countries for medical emergency. I maintained a good communication line with Airlines, Hotels and Medical Facility. I am the Certified Time-Keeper for the department and ensured that all procedures were followed. I prepared monthly financial reports to the CNMI government to ensure funding for the department.

2/2000 - 2/2003

Duty Free Shoppers Gucci Boutique

Manager

• I was responsible for the management of the Gucci Boutique. Including supervision of a staff of (16) which includes training, scheduling, time-keeping, evaluation for all employees up to and including disciplinary actions. Provided support to staff to ensure sales goals were met, and provided displays of merchandise, track items keys and best sellers to be sure that stock was on hand. Maintain cash security, build employee moral by encouraging employees to make decisions to provide better customer service and reward then when goals were exceeded. I also provided monthly financial statements.

6/1992 - 6/1998

Northwewst Airlines

Manager

• . I was responsible for all operational areas of the Saipan Station. In this capacity I handled and coordinated all operational areas of the Saipan Office. I had to plan and budget accordingly as to staffing and day to day operational needs. I coordinated and negotiated all contracts for Northwest such as grounding handling, customer service, reservations, security, and marketing. Maintained proper communication with our head office in Minneapolis and Narita. I enforced compliance with the FAA and company policies and procedures, as local airport authorities. I was the first woman Manager for Northwest Airlines for the Pacific Division and became No. 1 in the region for Customer Service and On-Time Performance and was awarded a plague. I was also the first woman to be the Chairperson for the Airport Operators Association

1/1991 - 1/1992

PacAir dba Northwest Airlines

Manager

• Handled and set up all administrative procedures and policies to open the Saipan Office for Reservations and Cargo activity. I recruited, trained the staff to ensure that the Saipan Office was operational. I did the same for the Cargo Office and turned this operation into making millions of dollars in shipments of garments and tuna. I prepared all financial reports and budget requirements.