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Experienced Call Center Manager
A management position where I can utilize my extensive management experience to meet or exceed client satisfaction.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Ideal Companies: |
Any Call center manager position. I have managed Healthcare, Insurance, and Financial call centers. |
Education level: |
High School/GED |
Will Relocate: |
Yes |
Location: |
Clayton, NC |
Work Experiences
4/2008 - 8/2008
Labcorp of America
Manager
- Managed a multi call center consisting of 95 CSRs handling over 10,000 calls daily.
4/2004 - 7/2007
Healhplex
Director / VP
- Director of a call center that consisted of 85 CSRs who handled multi cultural clients inquiring on the Dental coverage that they maintained.
4/1986 - 7/2003
